income. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation my not
apply specifically to you.
Legal Procedures: In addition to the provisions of this warranty, the retail purchaser has available the legal remedies provided by
the Magnuson-Moss Warranty Act and any applicable State statutes. Implied warranties, including any warranty of merchantability
or fitness of a product for a particular purpose, are limited in duration to the term of this written warranty. Some states do not
allow limitation on how long such a warranty lasts, so the above limitation may not apply. You may have rights, outside of what this
warranty states, which is on a state by state basis.
We want you to be completely satisfied with your new camper. For further information or help, please contact the factory
Pleasant Valley Teardrop Trailers LLC, 754 Edelweiss Dr NE {P.O. Box 395}, Sugarcreek, OH 44681 * Parts/Warranty Direct Line:
330-852-4820. Main Office Line: 330-852.4811 Fax Line: 330-852-7065
WARRANTY CLAIM PROCEDURE
If you have an issue, please call Ed Kauffman at Pleasant Valley Teardrop Trailers at 330-852-4811 to troubleshoot.
In the event a warranty claim needs to be submitted, please complete the following steps:
Step 1: Write Down the VIN number __________________________________________
In the event your trailer’s VIN does not start with 1P9, you may still receive troubleshooting/assistance and/or parts for repair.
Step 2: Provide Owner’s Information and repair center’s information, if applicable.
Name __________________________________________________________
Phone ___________________________ Email ______________________________________
Address ____________________________________City ____________________________ State _______
Date of Purchase ___________________________
RV Repair Center ________________________________________________________
Phone ___________________________ Email ________________________________
Address ________________________________________________________________
If the date is outside of the warranty coverage (1 year from date of purchase), we are happy to help resolve any issue but if the issue
has arisen outside of the standard warranty period (specific components excluded), it is more than likely that the client will have to
contribute towards the repair.
Step 3: Assess the issue, document it and create an estimate. Fax it, along with this form, to 330-852-7065. For authorization,
please address it to the attention of Ed Kauffman.
Step 4: For visually evident damage or construction related issues, we request that pictures be sent along with a description of the
symptoms to ed@pleasantvalleytrailers.com – if you think you know the cause, please include that as well.
Signature of Individual (Company) Doing Repair Work: __________________________________________________
Signature of Authorization (Ed Kauffman): ___________________________________________
This form must be submitted and authorized on in order to be compensated for warranty work.
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