even if you have a Bluetooth pairing on your own laptop.
If you want to use only the Bluetooth connection, make sure the USB receiver is not plugged into
a USB port.
+Logitech R500 Laser presentation remote operating distance
In ideal situations, the R500 Laser presentation remote can operate up to 65 feet (20 meters) with
the receiver in clear sight of the presenter.
If you’re not getting this distance:
Make sure the battery is good
Make sure the R500 USB receiver is plugged in properly.
Make sure the USB receiver and the R500 remote are in direct line of sight of each other
Make sure there are no wires or dongles connected close to the USB receiver.
Try connecting via Bluetooth
Move devices such as cell phones, radios, wireless routers, microwaves, and other devices that
emit radio waves or could cause radio interference (RF) away from your work area.
To determine if your environment is causing shorter than expected ranges, try using your
Spotlight presenter in a different environment to see if the distance improves.
+Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation remotes
Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation
remotes
Logitech Bluetooth device doesn’t connect with computer, tablet or
phone
Bluetooth allows you to connect your device wirelessly to your computer without using a USB receiver.
Follow these steps to connect via Bluetooth.
Check if your computer is compatible with the latest Bluetooth technology
The latest generation of Bluetooth is called Bluetooth Low Energy and is not compatible with computers
that have an older version of Bluetooth (called Bluetooth 3.0 or Bluetooth Classic).
NOTE: Computers with Windows 7 cannot connect with devices that use Bluetooth Low Energy.
1. Make sure that your computer has a recent operating system:
o Windows 8 or later
o macOS 10.10 or later
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