Logitech R500 User Manual

What should I do if my Logitech laser presentation devices with a class 1M laser or above fails within
the warranty period?
 Please check all the available FAQs on our support pages, as they may help you resolve the
issue.
o 2.4 GHz Cordless Presenter
o Wireless Presenter R400
o R500 Laser Presentation Remote
o Professional Presenter R700
o Professional Presenter R800
 If you still experience issues, please contact Customer Care via our support site.
If you have any other questions or comments, please free feel to contact Customer Care via our support
site and we will help you.
 +Logitech Presentation permission prompts on macOS Mojave
Starting with macOS Mojave (10.14), Apple has a new policy that requires user permission for
Logitech Presentation software to use the device and a separate access for some software
features.
Accessibility Access (Events) is needed for the basic Back, Next and Long Press of the middle
and the last button on the Logitech Presentation Devices (Spotlight and R500) to work. You will
see a prompt as shown in the image below when you try to use any of these buttons for the very
first time.

Logitech R500 Specifications

General

Quantity per pallet	1440 pc(s)
Master (outer) case width	98.5 mm
Master (outer) case height	262 mm
Master (outer) case length	302 mm
Master (outer) case volume	7000 cm³
Master (outer) case weight	1020 g
Master (outer) case GTIN (EAN/UPC)	50992060790418
Quantity per intermodal container (20ft)	28352 pc(s)
Quantity per intermodal container (40ft)	58624 pc(s)
Quantity per intermodal container (40ft, HC)	73280 pc(s)
Laser class	2
Product color	Graphite
LED indicators	Yes
Buttons quantity	3
Laser wave power	1 mW
Wavelength range	640 - 660 nm
Laser pointer color	Red
Presenter functions	Laser pointer
Frequency band	2.4 GHz
Wireless range	20 m
Wireless technology	Bluetooth/RF
Wireless receiver interface	USB
Battery life	12 month(s)
Battery type	AAA
Number of batteries supported	1
Package depth	90.5 mm
Package width	36.5 mm
Package height	248 mm
Package volume	819 cm³
Package weight	115 g
Mac operating systems supported	Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Windows operating systems supported	Windows 10, Windows 11