LORD W1 - Sounds; The programme does not start

44
TROUBLESHOOTING
You can rectify minor faults on your appliance yourself. Read the troubleshooting
information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
• Repairstotheapplianceshouldonlybecarriedoutbytrainedspecialiststa.
• Onlyusegenuinesparepartswhenrepairingtheappliance.
• Ifthepowercordofthisapplianceisdamaged,itmustbereplacedbythe
manufacturer, the manufacturer’s Customer Service or a similarly qualied person in
order to prevent any risk.
Error code/error message/signal
Fault Cause Troubleshooting
The display goes out
and Start - Pause
ashes.
Energy-saving mode is
active.
• Pressanybutton.
 The symbol lights up again.
“E:36 / -10” Drain pipe or water
outlet hose is blocked.
• Cleanthedrainpipeandthewater
outlet hose.
Drain pipe or water
drain hose is caught or
jammed.
• Ensurethatthedrainpipeandwater
drain hose are not kinked or trapped.
Drain pump is blocked. • → “Cleaning the drain pump”
The water outlet hose is
connected too high.
• Installthewateroutlethoseata
maximum height of 1 metre.
→ “Technical Specications”
Detergent dosage is too
high.
• Immediatemeasure:Mixonetable-
spoon of fabric softener with 0.5 litres
of water and pour the mixture into
the left-hand compartment (not for
outdoor clothing, sportswear or items
stued with down).
• Reducetheamountofdetergentforthe
next washing cycle with the same load.
Unapproved extension
installed on the water
drain hose.
• Removeanyunapprovedextensions
from the water hose. Connecting the
appliance.
“E:36 / -25 / -26” Drain pump is blocked. • → “Cleaning the drain pump”