13
TROUBLE SHOOTING
Problem Possible Cause Solution
Machine does not run.
Machine was running but
suddenly stopped.
Short run time(less than 1-3
hours per charge.)
Machine runs sluggishly.
Battery lights do no
illuminate.
Undercharged battery.
Charge the battery.A new battery should have been charged for at
least 12 hours before using the machine for the first time.After first-
time use,recharge the battery until the green charge light illuminates.
Check all connectors.Make sure the charger connector is plugged into
the battery box,and that the charger is plugged into to outlet.
Make sure power flow to the wall outlet is "ON".
Charger is not working.
There is no sure way to tell if your charger is working unless you have
a volt meter.If you suspect there is a problem with your
charger,contact the customer service.
Loose wire or loose connectors.
Check all wires and connectors.Make sure the motor harness
connector is plugged into the battery,and that there are no loose
wires.
Dead battery. Charge the battery as showed in the Owner's manual.
Motor damage. Contact customer service for diagnosis and/or repair.
Overcharged battery.
Do not charge the battery longer than 30 hours.If you suspect damage
due to overcharging,contact customer service.
Machine is overloaded and/or
running conditions are too
stressful.
Make sure not to overload the machine,maximum capacity is 500kgs
or run in a less stressful environment.
Sometimes the machine
does,'t run but other times
it does.
Loose wire or connector. Check all wire connections to make sure they are tight.
Motor or electrical damage.
Contact customer service for diagnosis and/or repair.
Battery makes a sizzling or
gurgling noise when
charging.
It is normal for the batteries to
make noise or swell slightly while
charging and is not reason for
concern.
No Action required.
If your battery does not make noise or swell slightly during charging,it
does not mean that it is not accepting the charge.
One or more tires are flat.
Tire has lost air. Inflate the tire with proper quantity air.
Tire puncture. Patch or replace damaged inner Tube.
Leaky tire air valve. Replace or tighten tire air valve.
Machine feels loose or less
solid then initial assembly.
Hardware has become loose.
Retighten all hardware using tools.
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