1. Guarantee
1.1 Lumberjack guarantees that for a
period of 12 months from the date of
purchase the components of
qualifying products (see clauses 1.2.1
to 1.2.8) will be free from defects
caused by faulty construction or
manufacture
1.2 During this period, Lumberjack, will
repair or replace free of charge any
parts which are proved to be faulty
in accordance with paragraph 1.1
providing that:
1.2.1 You follow the claims procedure
set out in clause 2.
1.2.2 Lumberjack and its Authorised
Dealers are given reasonable
opportunity after receiving notice
of the claim to examine the
product.
1.2.3 If asked to do so by lumberjack or
its Authorised Dealer, you return
the product at your own cost to
Lumberjack’s or the supplying
Authorised Dealer’s Premises -
For the examination to take place clearly
stating the Returns Material Authorisation
Number given.
1.2.4 The fault in question is not caused by
industrial use, accidental damage, fair wear
and tear, wilful damage, neglect, incorrect
electrical connection, misuse, alteration or
repair of the product without approval.
1.2.5 The product has been used in a
domestic environment only.
1.2.6 The fault does not relate to
consumable items such as blades, bearings,
drive belts or other wearing parts which
can reasonably be expected to wear at
different rates depending on usage.
1.2.7 The product has not been used for
hire purposes.
1.2.8 The product has been purchased by
you, as the guarantee is not transferable
from a private sale.
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