22
Troubleshooting (Cont.)
No sound for
headphones
• Check the headphones plug is fully inserted into the
headphone port.
• Check the projector or the app is not muted (or
volume is set to lowest). Turn up the volume by
pressing the volume + button on the remote.
Projector won’t
connect to a
computer via
USB cable
• The Micro USB port on the projector is for powering
only; the projector does not support data transfer to
or from a computer.
Remote is not
working
• Make sure the remote is within 5 metres of the
projector.
• Reset the remote: open the remote battery cover,
take the battery out and put it back in again to reset.
• Restart the projector.
• Make sure Bluetooth® is enabled. To manually turn
on Bluetooth®, go to Settings > General > System
settings > Bluetooth®, and turn it on. Once turned
on, reconnect the remote by holding the OK button
and volume- button together for 5 seconds.
• Change the remote battery.
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