MADRIX LUNA - Frequently Asked Questions (FAQs)

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Frequently Asked Questions (FAQs)
What do the blinking LEDs on the front of the device mean?
Please read the chapter ‘Description Of Status LED Codes’ on page 5.
How can I change the IP address?
You can use the web configuration interface as described on page 7.
The current IP address cannot be reached. What can I do?
You could perform a reset to factory default settings as described on page 7.
Does the device support RDM?
No. RDM is not supported by MADRIX
®
LUNA.
Is it possible to use more than one MADRIX
®
LUNA?
Yes. Multiple devices can be used together to control larger LED projects.
Art-Net is recommended for large projects. Use suitable network components
to create a network and connect the devices to a network switch.
Where do I activate the Sync Mode?
The Sync Mode is only available when used with MADRIX
®
. It can be activated
under ‘Preferences...’ à ‘Device Manager...’ à ‘Art-Net’ à ‘Sync...’.
Can I use other controllers apart from MADRIX
®
to control fixtures?
Yes. When using MADRIX
®
LUNA as a standard Art-Net node, you can use
it in combination with other software applications, consoles, and controllers.
Do I need a MADRIX
®
LUNA and a MADRIX
®
KEY?
If you want to use MADRIX
®
, yes. The MADRIX
®
software license is necessary
and sold separately.
Can I repair MADRIX
®
LUNA myself?
No. Do not attempt any repairs. Any attempt will void your warranty!
Please contact your dealer or supplier if the device seems to be defective.
What can I do if my unit does not work anymore during the warranty
period?
Please contact your dealer or supplier.