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Poor stain
removal
Set in stains�
Articles of clothing that have previously been washed
may have stains that have set in� These stains may be
difficult to remove and may require hand washing or
pre-treating to aid in stain removal�
Washer will not
drain water
Kinked drain hose� Make sure that the drain hose is not kinked�
Drain located higher than 39 in� above the
floor�
Make sure that the drain hose is no higher than 39” above
the bottom of the washer and is no more than 5 ft� away
from the washer�
Washer will not
operate
Water supply is turned off� Turn both hot and cold faucets fully on�
Control panel has powered off due to
inactivity�
This is normal� Press the POWER button to turn the
washer on�
Washer is unplugged� Make sure cord is plugged securely into a working outlet�
Controls are not set properly�
Make sure the cycle was set correctly, close the lid and
press the START/PAUSE button�
Lid is open�
The washer will not operate if the lid is open� Close the
lid and make sure that nothing is caught under the lid
preventing it from closing completely�
Circuit breaker/fuse is tripped/blown�
Check house circuit breakers/fuses� Replace fuses or
reset the breaker� The washer should be on a dedicated
branch circuit� The washer will resume the cycle where it
stopped once power is restored�
Controls needs to be reset�
Press the POWER button, then re-select the desired cycle
and press the START/PAUSE button�
START/PAUSE was not pressed after a cycle
was set�
Press the POWER button then re-select the desired cycle
and press the START/PAUSE button� The washer will shut
off if the START/PAUSE button is not pressed within ten
minutes�
Extremely low water pressure�
Check another faucet in the house to make sure that
household water pressure is adequate�
Washer is too cold�
If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing the POWER button� Otherwise, the
display will not come on�
Washer is running under Delay start
program�
It’s normal if the unit doesn’t operate under Delay start
function� It will start automatically after the delay time
is out�
Washer not
filling properly
Filter clogged�
Disassemble the water inlet hose and clean the inlet
point�
Inlet hoses may be kinked� Check that inlet hoses are not kinked or clogged�
Insufficient water supply�
Make sure that both hot and cold water faucets are
turned on all the way�
The washer lid is open�
The washer will not operate if the lid is open� Close the
lid and make sure that nothing is caught under the lid
preventing it from closing completely�
Hot and cold inlet hoses are reversed�
Check inlet hose connections� Make sure the hot water
supply is connected to the hot inlet valve, and the cold
water supply is connected to the cold inlet valve�
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