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Malouf Structures E450 - User Manual

Malouf Structures E450
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OWNER’S MANUAL
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Summary

WARNINGS

BEFORE USE

Important initial steps and precautions before operating the adjustable base.

ELECTRICAL

Safety guidelines and requirements for electrical connections and usage.

SMALL CHILDREN; PETS

Safety precautions concerning children and pets interacting with the adjustable base.

PACEMAKERS

Information regarding potential interference with pacemakers.

HOME USE; HOSPITAL DISCLAIMER

Clarification of the product's intended use and limitations for home environments.

WEIGHT RESTRICTIONS

Maximum weight capacities and guidelines for the adjustable base.

PRODUCT RATINGS

MOTOR RATINGS

Specifications and limitations for the operation of the base's motors.

POWER RATINGS

Electrical input and output specifications for the adjustable base.

FCC COMPLIANCE

OVERVIEW

ASSEMBLY

REMOTE CONTROL

Overview

General explanation of the remote control's functions and operation.

Remote Control Battery Installation

Instructions for installing batteries into the remote control.

Programmable Buttons

Guide on how to set and use the programmable preset buttons on the remote.

REMOTE CONTROL PAIRING

Overview

Information on pairing the remote control with the adjustable base.

ELECTRICAL COMPONENT SETUP

Overview

Introduction to the pre-installed electronic components and their locations.

USB Ports

Details on the location and use of USB ports on the adjustable base.

BACKUP BATTERY

Overview

Explanation of the backup battery's purpose and limitations during power outages.

Backup Battery Use

Guidance on when and how to use the backup battery.

Installing Batteries

Step-by-step instructions for installing batteries into the backup power supply.

SYNCHRONIZING TWO BASES

TEST ALL FUNCTIONS

Overview

Instructions for testing all operational functions of the adjustable base.

ADDITIONAL HELP

20 YEAR LIMITED WARRANTY

WHAT IS COVERED

Details on the types of defects covered by the limited warranty.

HOW LONG COVERAGE LASTS

Explanation of the warranty duration and coverage tiers over time.

WHAT MALOUF WILL DO

Description of Malouf's responsibilities for repairs and replacements under warranty.

HOW TO GET SERVICE

Instructions on how to submit a warranty claim and receive service.

HOW STATE LAW APPLIES

Information on how state laws affect warranty rights and limitations.

Overview

The Malouf Structures E450 Adjustable Base is a sophisticated and versatile adjustable bed frame designed to enhance comfort and provide customizable sleep positions. This owner's manual outlines the product's features, assembly instructions, remote control operation, electrical components, backup battery functionality, synchronization of multiple bases, and troubleshooting tips, all backed by a 20-year limited warranty.

Function Description

The Structures E450 Adjustable Base allows users to independently adjust the head and foot sections of their bed to achieve various positions, promoting personalized comfort for sleeping, reading, watching TV, or relaxing. The base is equipped with head and foot motors that facilitate smooth and quiet adjustments. It also includes integrated USB ports for convenient device charging. The product is designed for in-home use and is not intended as a hospital bed. It operates on a standard 120-volt circuit and requires a grounded electrical surge protection device for safe operation.

Usage Features

Assembly and Setup:

The assembly process for the E450 Adjustable Base is straightforward, requiring a minimum of two people. Users begin by placing the box with the bottom facing up and carefully removing packaging materials. The bed base is then removed from the box and placed mattress-side down. All components, including the four 8.5-inch legs, retainer bar, power supply box, power cord, and wireless remote control, are located on the underside of the base and should be set aside for assembly.

The legs are hand-tightened into the bed frame, with options for either an outside or inside placement, ensuring consistency. The power cord is then connected to the receptacle on the bed motor, ensuring a secure connection. With two to four people, the bed is lifted by its metal frame and turned over so the mattress side faces up, taking care not to lift by the fabric or use the legs as pivot points to avoid damage. Finally, the mattress retainer bar is inserted into its respective slots on the bed frame.

Remote Control Operation:

The E450 Adjustable Base is operated via a wireless remote control, which comes pre-paired with the foundation. The remote features pre-programmed buttons for quick adjustments and arrow buttons for manual control. Key functions include:

  • Head Up/Down: Adjusts the head section of the bed.
  • Foot Up/Down: Adjusts the foot section of the bed.
  • FLAT: Returns the bed to a flat position.
  • ZERO GRAVITY: A pre-programmed position designed to relieve pressure and promote circulation. This button can also be programmed to a custom position.
  • ANTI SNORE: A pre-programmed position to help reduce snoring. This button can also be programmed to a custom position.

To program a custom position for the "ZERO GRAVITY" or "ANTI SNORE" buttons, users simultaneously press and hold the "FLAT" and "ZERO GRAVITY" buttons until the desired position is saved. The same process applies to the "ANTI SNORE" button.

Remote Control Pairing:

If the remote control is not paired with the base, users should first ensure the remote batteries are functioning and the power cord is plugged into a powered source. To pair, simultaneously press and hold the HEAD CONTROL RAISE and FOOT CONTROL RAISE buttons on the remote. While holding these, also press and hold the blue button on the control box cord until two beeps are heard, indicating successful pairing. The blue pairing button on the control box cord can also be used to lower the base to the flat position in an emergency.

USB Ports:

The bed base includes two USB ports located under the head portion. To access these ports, users press the "HEAD UP" button to raise the bed. Once a device is plugged in, the bed can be lowered or adjusted as preferred.

Synchronizing Two Bases:

For split bed configurations, two bases can be synchronized to operate with a single remote. First, ensure both bases are plugged into a power source and that each remote is individually paired to its respective base. Then, pair Remote A to Base B using the same pairing instructions (press and hold HEAD CONTROL RAISE and FOOT CONTROL RAISE on Remote A, then press and hold the blue button on Base B's control box cord). Once synchronized, only one remote is needed to operate both bases.

Testing All Functions:

After setup, it is recommended to test all functions for approximately 3 seconds each to ensure proper operation. It is important to always return the base to the flat position when switching between preset options.

Maintenance Features

Battery Replacement:

The wireless remote control requires two AAA batteries, which are included. To replace them, remove the battery cover on the back of the remote and insert new batteries as shown in the diagram.

Backup Battery System:

The E450 Adjustable Base includes a backup battery system for use during power outages. This system requires two 9V batteries (not included). To install, unplug the power cord from the wall outlet, remove the cover from the compartment on the underside of the power supply, insert the 9V batteries, close the cover, and plug the power cord back into the wall outlet. The backup battery provides temporary power to allow the base to be moved to a flat position but is not designed for repeated movement over an extended period. Once power is restored, the 9V batteries should be removed, and the power cord plugged back in for normal use.

Troubleshooting:

The manual provides guidance for common issues:

  • Functions stopped working: Check under the bed base for secure wired connections and ensure no cords or bedding obstruct movement.
  • Remote control not operating: Verify battery installation in the remote and ensure the remote is synced with the control box.
  • No functions operating: Check the power cord connection, unplug the base for one hour to reset electronic components, and try plugging into a different electrical outlet. A grounded electrical surge protector is recommended.

Warranty Information:

The Structures E450 Adjustable Base is backed by a 20-year limited warranty covering defects in materials or workmanship.

  • Year 1: Covers defects in workmanship or materials. Malouf will send replacement parts and cover all authorized labor and transportation costs.
  • Years 2-5: Malouf will offer replacement parts for defective parts. The purchaser is responsible for all service, transportation, labor, and shipping costs.
  • Years 6-20: Malouf will offer replacement parts for mechanical bed parts (excluding electronics, electrical components, drive motors, and massage motors). The purchaser pays a prorated cost (1/15th of the replacement cost multiplied by the number of years since 5 years after the warranty commencement date), and Malouf covers the remainder. The purchaser is responsible for all service, transportation, labor, and shipping costs.

To submit a warranty claim, users should email "warranty@maloufsleep.com" and keep their receipt. The warranty provides specific legal rights, which may vary by state. The warranty is exclusive and in lieu of all other warranties, express or implied. Malouf is not liable for consequential damages or losses arising from the product's purchase, installation, or use.

Malouf Structures E450 Specifications

General IconGeneral
TypeAdjustable Bed Base
ModelE450
Weight Capacity750 lbs
Height15 inches
AdjustabilityHead and foot
MassageYes
Wireless RemoteYes
Wall-Hugging DesignYes
Number of Adjustable Zones2
SizesTwin XL, Queen, King
Preset PositionsZero Gravity, Anti-Snore
USB PortsYes
Warranty10-year limited warranty

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