Manhattan T4-R - Troubleshooting Common Issues; No Picture or Sound Problems; Device Standby and PIN Issues

18
Troubleshooting
PROBLEM POSSIBLE CAUSE ACTION
No picture or sound
from the T•R
The HDMI cable may be
disconnected.
Check the HDMI connections beween
the T•R and your TV.
The input the T•R is
connected to may not be
selected on your TV.
Select the correct HDMI input (see
your TV’s manual for guidance).
Your TV may not correctly
communicate the
resolutions it is capable
of and an incompatible
resolution may be selected.
• Turn the T•R on and wait  seconds
• Press HOME
• Press & hold '' for  seconds
• The T•R will ty each resolution for 
seconds: p then i then p
• Select Conirm when you see a picture
The picture and sound
keep breaking up or
there is no signal
Weak signal from your aerial. Check your signal by pressing HOME
and selecting Information. If it’s weak or
not present, get a professional to check
your installation – your aerial may
provide a beter signal if it is realigned
or moved somewhere else. We don’t
recommend using an indoor aerial. As
a last resot, ty using a signal ampliier
or booster to improve reception.
Some TV aerials installed
with a signal ampliier need
a power supply from the TV
box.
Activate the T•R's +V DC supply
by going to: Setings > System > V
Antenna Power.
No signal ater moving
home
The new home is in a
dierent transmission area.
Select: Setings > Channels > Auto
Retune > Retune & Clear Preferences
The T•R switches o
ater  hours
By default the T•R is set to
go to standby ater  hours
without interaction.
Turn Auto Standby o or select
a dierent duration in: Setings >
System > Standby Options.
You've forgoten your
PIN
You’ve forgoten it or
someone has changed it.
Your PIN can be reset with the master
PIN. Please contact us.
Loop Out doesn't
work in Standby
The Loop Out in Standby
seting is not turned on.
Turn it on in: Setings > System >
Standby Options.