Masterbuilt MB20078516 - Operating Instructions; Connecting and Using the Controller; Troubleshooting Guide; Common Smoker Issues and Solutions

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TROUBLESHOOTING GUIDE
SYMPTOM CAUSE POSSIBLE SOLUTION
Powerlightwillnotcomeon Notpluggedintooutlet Check outlet connection
Controlunitcordnotpluggedinto
basepan
Check unit connection
Housecircuitbreakertripped Make sure other appliances
arenotoperatingonthesame
electrical circuit. Check household
circuitbreakers
Controllermalfunctioning ContactMasterbuiltat
1.800.489.1581
Unittakesexcessiveamountof
timetoheatup(longerthan15-20
min)ordoesnotproduceenough
heat
Unitpluggedintoanextension
cord
Setunitsoanextensioncorddoes
nothavetobeused
Lid not in place Close lid to retain heat in unit
Controllermalfunctioning ContactMasterbuiltat
1.800.489.1581
Controllerdoesnotadjustheat Notpluggedintowall Check wall connection
Controlunitcordnotpluggedinto
basepan
Check unit connection
Controllermalfunctioning ContactMasterbuiltat
1.800.489.1581
Grillreachesextremelyhigh
temperatures
Temperaturesettingtoohigh Adjustcontrollertolowersetting
Controller/element ContactMasterbuiltat
1.800.489.1581
Frequentflare-ups Cookingfattyfoods Uselowtemperaturesettingwith
lid open
Greasebuild-up Cleaninternalgreasecupandgrill
base
Powerlightison,unitisn’theating Controllermalfunctioning ContactMasterbuiltat
1.800.489.1581
Faulty element ContactMasterbuiltat
1.800.489.1581
Step 1
Connectcontrollertosmokerbody.
Step 2
Plugpowercordintoanoutlet(referto“Warnings&Important
Safeguards”sectionofmanual).
Step 3
Turncontrolknobtodesiredsetting.
Indicatorlightwillturnoffwhensettemperatureisreached.
OPERATING INSTRUCTIONS