Masterbuilt MES 20B - Page 34

34
SYMPTOM CAUSE POSSIBLE SOLUTION
Powerlightwon’t
come on
Notplugged
into wall
House fuse
tripped
Controller
malfunction
Check wall connection
Make sure other appliances are
notoperatingonthesame
electrical circuit. Check circuit
breakers.
Contact Masterbuilt at
1-800-489-1581
Unit takes
excessive amount
of time to heat up
Unitpluggedinto
an extension cord
Door not closed
properly
Controller
malfunction
Set unit so an extension cord
does not have to be used
Close door and fasten latch
securely
Contact Masterbuilt at
1-800-489-1581
Greaseisleaking
out of smoker
Grease tray not in
place
Excessgreaseor
build-up in unit
Reposition so hole lines up with
drain hole in bottom of unit
Clean unit
No Smoke No wood chips Add wood chips
Temperature rapidly
decreased, or shut
down after a few
hours of use
Faulty control unit Contact Masterbuilt at
1-800-489-1581
Powerlightison,
unitisn’theating
Controller
malfunction
Contact Masterbuilt at
1-800-489-1581
Controller does not
adjustheat
Controller
malfunction
Contact Masterbuilt at
1-800-489-1581
TROUBLESHOOTING GUIDE