For parts or assistance, call Mastercraft Customer Service at 1-877-455-5508
PROBLEM POSSIBLE CAUSES
Pump will not prime. • Notenoughwater.Stopmotor,removepressuregaugebushing,andllcaseandsuction
line with water.
• Pumpwiredincorrectly.
• Pluggedventuritubeornozzle.
• Footvalveissittinginsandormud,orisstuckshut,orleaks.
• Lowwellwaterlevel.Indeepwells,theejectoraswellasthefootvalvemustbebelow
water level.
• Forthedeepwellpumps,thediffuserO-ringsealmaybeimproperlypositioned.
• Airleaks.Checkallconnectionsforairtightness.
Pump delivers water for a
period of time, then stops
pumping.
• Lowwellwaterlevel.Useawater-leveltesterwhilepumpisoperating.
• Pluggedventuritube,nozzle,orimpellerparts.
• Indeepwells,theregulatormaybesetincorrectly.SeeStep14inthe4"diameterDeep
Well Installation Instructions.
Pump does not deliver rated
capacity.
• Pluggedventuriornozzle.
• Faultypressuregaugeresultinginfalsereadings.
• Indeepwells,theoperatingpressuremaybetoohigh.SeeStep14inthe4"diameter
Deep Well Installation Instructions.
• Lowwellwaterlevel.Useawater-leveltesterwhilepumpisoperating.
• Forthedeepwellpumps,thediffuserO-ringsealmaybeimproperlypositioned.
• Oversubmergenceofejector.Indeepwells,ifejectorismorethan10feetbelowpumping
level, pumping capacity is reduced.
• Indeepwells,theejectormayhaveimpropersizeanddepthsetting.
Motor overheats and shuts off
(overload).
• Motorvoltagedoesnotmatchpowersupplyvoltage.Seepages2and3.
• Improperwiresize.SeeWireSizeGuideonpage3.
• Impellerisrubbingagainstpumpcase.
Pump delivers water but will not
shut off.
• Impellerneckisworn.
• Defectivepressureswitch.
• Forthedeepwellpumps,theO-ringsealmaybeimproperlypositioned.
• Tankprechargepressuretoohigh.Tankprechargepressuremustbe1–2poundsless
than switch turn-on setting.
• Indeepwells,thewaterlevelmaybegoingbelowlimitofejector.Usewater-leveltester
while pump is operating.
Pressure switch turns on and
off every few seconds.
• Galvanizedstoragetankiswaterlogged.
• Leakyfootvalve.
• Toomuchtankpressure.
Motor fails or does not operate
properly.
• IfwithinWarranty,returnpump/motorunittoplaceofpurchase(withproofofpurchase)
for exchange.
Troubleshooting 10
TROUBLESHOOTING CHECKLIST (CAUTION: SHUT OFF POWER TO PUMP)