Loose Console or Rattling Noises from the Console
Additional Information
• Check the console stand off screws for looseness. The factory torque limit for these screws has
been updated, but a small amount of consoles were sent out with the lower limit.
PARTS REPLACEMENT & INFORMATION
Instructions included here will guide the replacement of any major component within a Matrix Touch
(TM756) or TouchXL (TM757) console. Many parts don’t need much detail, once the console has been
disassembled enough to access the part – see sections of Disassembly & Reassembly Reference for
specific instructions on how to access parts when appropriate.
Additional notes, useful pieces of information, and testing procedures are included for each part, when
available.
Ensure the frame power switch is off or power cord is unplugged before working on the console.
Always follow proper ESD protection guidelines when handling electronic components. Discharge static
electricity by touching grounded, bare metal (such as a screw on the Console Frame) before handling
printed circuit boards.
When changing any electronic component, the unit may need to go through first time setup again.
Verify that the serial numbers for the frame and console are entered correctly.
Remember general technical maintenance procedures:
• NEVER pull on wires – always remove wires by gently pulling CONNECTOR.
• When removing connectors, only pull directly in line with connector – never at an angle.
• Some connectors have clips to hold them in place. Fully disengage these before removing.
• Nothing should need to be forced.
• Recommended to label/tag cables with the socket number they are removed from.
• Photograph parts before disassembly to reference during reassembly.
• Handle printed circuit boards only by edges; avoid touching any electronic components when
possible.
Recommended tools:
1. #1 Phillips screwdriver (magnetic tip may be helpful)
2. #2 Phillips screwdriver (magnetic tip may be helpful)
3. Snips (for cutting zip ties)
4. Small zip ties
5. 6mm Allen wrench
Consult with Matrix technical support if more assistance is required.
ANT+/Heart Rate Board
This board communicates with ANT+, Bluetooth Heart Rate Monitors, and 5kHz wireless Heart Rate
Monitors, as well as measuring heart rate on the frame grips.
ANT+ is a communication protocol primarily used by fitness monitoring or sensing devices such as heart
rate monitors, running cadence sensors, and bike power meters.
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