Matrix TOUCH - Page 90

PARTS REPLACEMENT & INFORMATION
Table of Contents
Touch / TouchXL Console
90
Troubleshooting Guide
Workout Issues
Keywords: Programs, Training, Exercise, Pause
Workout pauses or
ends unexpectedly
WORKOUTS
Ensure user is
pedalling/stepping.
Workouts pause
automatically below
some RPM
VIRTUAL
ACTIVE
VA icon isnt
available
Swap microSD card
from another
console to verify (if
available)
Ensure VA microSD
card is properly
inserted in UCB
socket
Replace VA microSD
card
Verify Machine Type
is set correctly.
Troubleshoot CC &
MCB/LCB &
generator (in
equipped frames)
PTP
PTP workouts pause
or end unexpectedly
Enable Demo Mode
and retry workout
Does workout
continue to
pause or stop
unexpectedly?
Further research
into this issue is
ongoing
Additional Information
• All workouts are maintained by software. If software updates don’t resolve issues, hardware
failure is indicated.
• See additional information about the VA microSD, if needed.
• Enabling Demo Mode or using “Run Machine” available in Machine Settings, Calibration tab are
potentially useful in troubleshooting Workout issues. Research is ongoing.