The warranty as outlined above is only applicable to Max Power manufactured
thrusters and optional equipment as used in marine pleasure industry. The supplier
holds the exclusive right to test the product and determine whether it is defective
All parts and up to two hours of labor are covered for repairs and replacements conducted in the field.
Year 2 -All factory testing, diagnosis, repairs and replacements are performed at no charge to the End User.
This excludes any damage or faults occurring from normal wear and tear on the following items: engine, oil
seals, relay contacts (If warranty is registered within the 3 month period following installation)
5)
Warranty Exclusions
Damage due to modifications or installation contrary to published specifications
Damage due to contact with a foreign object
Cost of hauling the boat
Damage due to repairs performed by an unauthorized service centre
Damage due to lack of normal maintenance services
Damage due to water infiltration or humidity
Parts replaced due to normal wear and tear, such as seals, pins, screws and heat sensors
Repairs performed without knowledge of manufacturer (please contact dealer to receive Repair
Authorization Number)
Tampering of equipment by the End User Cost of travel to and from the job site
Cost of economic loss, including injury to any person, damage to property, loss of income or profit,
communication, lodging, inconvenience
Consequential damage due to failure, including those arising from collision with other vessels or object
6)
Procedural Guidelines
PLEASE VIEW THE TROUBLE SHOOTING LIST TO ASCERTAIN OR SOLVE ORIGIN OF PROBLEM
PRIOR TO CONTACTING THE DEALER/INSTALLER
Contact your dealer/installer to report the problem.
If you do not know who this is contact the nearest Max Power distributor
If you are in foreign waters please contact the nearest Max Power distributor
Ensure you have your serial number and model number to hand (top right hand corner of warranty)
Dealer/Installer will come to site to decipher the cause of the fault
If the cause of fault is due to a manufacturing problem the dealer will contact Max Power to receive Repair
Authorization Number.
If the problem is due to an installation error please contact your installer.
IF POSSIBLE: PLEASE TAKE PHOTOGRAPHS OF THE THRUSTER TO SHOW