18
For MAXXUS® Support Team to help you as quickly as possible with service, we will require certain inormation about your tness
device and about you. To nd the exact spare parts required, we will need the product name, date o purchase and serial number.
I necessary, please ll out completely the Repairs Contract/Damage Report orm attached to this User Manual and send it to us by
post or by fax.
Areas of Application & Warranty Periods
Depending on the model, tness devices rom MAXXUS® are suitable or use in diere nt areas. Find the appropriate area o use or
your tness device rom the “Technical Data” in thi s User Manual.
Home Use:
Exclusively for private use
Warranty Period: 2 Years
Semi-Professional Use:
Use under instruction in hotels, physiotherapy practices, etc.
Use in a tness studio or similar establishment is hereby excluded!
Warranty Period: 1 Year
Professional Use:
Use in a tness studio or similar establishment under supervision by trained personnel.
Warranty Period: 1 Year
Use o your training device in an area which is not suitable or your device will cause immediate expiry o its guarantee and cancel your
right to claim warranty!
Sole private use and warranty period of 2 years assumes that the purchase invoice is made out to the end user.
Proof of Purchase and Serial Number
To claim your right to service works within the warranty period we will in each case require proof of purchase. Keep your proof or pur-
chase or purchase invoice in a sae place and in warranty cases send us a copy together with your Repairs Contract/Damage Notica -
tion. This will ensure that we can process the service work as quickly as possible. So that we ca n identify which model version requires
to be serviced correctly, we will require; Product Name, Serial Number and Date o Purc hase.
Terms and Conditions of Warranty:
The warranty period for your training device starts on the date of purchase and applies solely to products which were purchased
directly rom the MAXXUS Group GmbH & Co. KG, or one o the MAXXUS Group GmbH & Co. KG direct and authorised distribution
partners.
The warranty covers defects caused by production or material faults and only applies to devices purchased in Germany. The warranty
does not apply to damages or defects caused by culpable improper use, negligent or purposeful destruction, lack or failure to carry out
maintenance and/or cleaning measures, orce majeure, operational causes and to normal wear and tear, damages caused by penetra-
tion o liquids, damage caused by repairs or modications made with spare parts rom a dierent supplier. The warranty also does not
apply for damages due to faulty assembly or damages which occur because of faulty assembly. Certain component parts will wear out
during use or from normal wear an d tear. This include s for example:
▪ Cables ▪ Rollers ▪ Bearings
Signs of wear and tear on wearing parts are not items covered under the warranty.
If your training device requires to be collected from your address, you will be required to dismantle and make available the device and
receive and re-assemble the device yourself. These works are not in any way covered by the warranty. Prior to sending any component
parts to our service address, please contact the service department and ensure the parts are well packed.
Service Outside the Warranty and Ordering Spare Parts
The MAXXUS® Service Team is happy to be o assistance to help solve any problems with aults which may arise ollowing expiry o
the warranty period, or in cases of defects arising which are not covered by the warranty.
In this case please contact us by email direct to: service@max xus.de
Orders for Spare Parts or Worn Parts should be sent along with inf ormation on the Product Name, spare part description and number
and the quantity required to: spareparts@maxxus.de
Please be inormed that additional xing materials such as screws, bolts, washers etc are not included in the scope o delivery or com-
ponent spare parts. These should be ordered separately.
*Version: Juni/2016
Warranty*
To Next Page
Loading...
Need help?
General
