Mazda 2014 CX-9 - Customer Delivery Checklist - Owner Materials and Service; Owner Materials and Service Review

Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP DATE
SALES CONSULTANT CUSTOMER’S NAME
VIN E-MAIL
Smart Start Guide
 •Removethischecklistfrom
SmartStartGuide
 •PersonalizationFeatures
(includingallAutoLock/Unlock
functionsettings,refertoyour
Owner’sManual)
Warranty Information
Warranty Start Date:
Customer Initial:
 •BasicVehicle–
36months/36,000miles
 •Roadsideassistanceprogram
www.MyMazda.com
 •Offertoregistercustomeron
www.MyMazda.com
Owner’s Manual
Maintenance Passport
Floor Mats
 •Ensureoormatsareproperly
hookedaftercleaning
 •Donotinstalltwooormats,oneon
topoftheother,onthedriverside
 •Accessoryrubberoormatsshould
becleanedwithmildsoapand
wateronly
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
SERVICE DEPARTMENT
IntroduceServiceManager;
providebusinesscards
ReviewServiceandParts
Departmenthoursofoperation
ExplainfreeFullCircle
ServiceInspection
Schedulerstmaintenanceservice
1406031_14a_Mazda_CX-9_SSG_071013.indd 32 7/10/13 9:04 AM