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MDHearingAid VOLT User Manual

MDHearingAid VOLT
40 pages
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Series M • User Manual
VOLT
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MDHearingAid VOLT Specifications

General IconGeneral
RechargeableYes
Noise ReductionYes
Bluetooth ConnectivityNo
Water ResistanceNo
FDA RegisteredYes
Directional MicrophonesYes
Feedback CancellationYes
Battery LifeUp to 20 hours
Charging Time4 hours
Volume ControlYes
Warranty1-year manufacturer's warranty
Programs4

Summary

Package Contents

VOLT Hearing Aid(s)

Details the components included with the VOLT hearing aid, such as the aid itself and thin tubing.

Charger

Illustrates the charging dock, power adapter, and cord for the VOLT hearing aid.

Cleaning Tool

Shows the cleaning tool, highlighting its wire, magnet, and brush components.

VOLT Diagram

Hearing Aid Components

Identifies key parts of the VOLT hearing aid, including microphones, volume dial, and charging port.

Tubing and Tip

Details the thin tubing, ComfortTIP, and snap end of the VOLT hearing aid for proper fit.

Quick Start Guide

Three Easy Steps

Outlines the three essential steps to begin using your MDHearingAid VOLT.

Identify Left/Right VOLT

Provides guidance on distinguishing between the left and right VOLT hearing aids.

Charging the VOLT

Charging Process

Explains how to plug in the charger, place the VOLT, and interpret charging light indicators.

Charging Time and Battery Life

Informs users about the approximate charging time and the duration of a full charge.

Turning the VOLT On/Off

On/Off Control

Details how the program button functions as the on/off control for the VOLT.

Indicator Lights

Describes the green flash for 'ON' and blue flash for 'OFF' status indicators.

Placing the VOLT on Ear

Inserting the ComfortTIP

Instructs on inserting the ComfortTIP into the ear canal with gentle pressure.

Positioning the Hearing Aid Body

Guides on placing the VOLT body behind the ear and positioning the tubing.

Securing the Stabilizer Bar

Explains how to tuck the stabilizer bar into the outer bowl of the ear for a secure fit.

Adjusting Volume

Volume Dial Operation

Details how to use the volume dial, numbered 1 to 4, to increase or decrease sound.

Volume Adjustment Caution

Advises to raise the volume slowly to avoid sudden blasts of sound.

Whistling Note

Explains that whistling may occur if the VOLT is not positioned securely in the ear.

Program Selection

Changing Programs

Describes how to change programs using the program button and interpreting beeps.

Program Recommendations

Lists four programs (Quiet, Social, Noisy, Restaurant) with descriptions of their best use cases.

Care and Cleaning

Daily Cleaning

Instructions for using the cleaning tool brush on ComfortTIPs, buttons, and microphones.

Body Cleaning

Guidance on cleaning the VOLT body with a tissue or soft cloth, avoiding liquids.

Regular Cleaning of Tubing

Details using the cleaning tool wire to remove debris from the tubing.

Ordering Parts and Protection

Replacement Schedule

Recommends replacing tubing and tips every three months for optimal performance.

MDShield Protection Plan

Information on the MDShield Protection Plan for extended coverage against accidental damage.

Replacing Parts

Left vs. Right Specifics

Explains that tips and tubing are specific to the left and right ears, indicated by labels/curves.

Replacing Thin Tubing

Step-by-step instructions on how to remove and attach new thin tubing to the VOLT.

Replacing ComfortTIPS

Step-by-step instructions on how to remove and attach new ComfortTIPS to the tubing.

Using the Telephone

Phone Position Adjustment

Tips on positioning the phone's audio output and VOLT microphone to avoid whistling.

Troubleshooting

Troubleshooting Chart

A table correlating common issues like distorted sound or whistling with troubleshooting actions.

Sound Distortion or Interruption

Addresses causes of distorted or intermittent sound, such as moisture or debris, and solutions.

Whistling Issues

Explains causes of whistling (feedback) and suggests solutions like reinsertion or trying a closed ComfortTIP.

Weak or No Sound

Provides steps for weak or no sound, including checking charge, power, and cleaning the device.

Warranty and Replacements

Warranty Coverage

Details the 90-day limited warranty against defects in materials and workmanship.

Repair Mailing Guidelines

Provides instructions on what to send and what not to send when mailing the VOLT for repair.

Return Policy

Return Period and Refund

Outlines the 45-day return policy for a full refund and the No-RMA Fee.

Return Facility Address

Specifies the address for returns and the requirement to contact customer service for an RMA number.

Warning to Hearing Aid Dispensers

Conditions Requiring Physician Consultation

Lists conditions that require a prospective user to consult a physician before dispensing a hearing aid.

Important Notice For Users

Medical Evaluation Requirement

Emphasizes the need for a medical evaluation by a licensed physician before purchasing a hearing aid.

Children with Hearing Loss

States the product is not for users under 18 and advises professional evaluation for children with hearing loss.

Notice of Cancellation

Cancellation Terms

Details the terms for canceling the transaction within 45 days of delivery, including return requirements.

Technical Specifications

Performance Metrics

Lists technical specifications such as MAX OSPL90, HF Average OSPL90, and THD.

Serial Number Location

Indicates where to find the VOLT serial number on the hearing aid.

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