MEMUP MEDIA DISK - FAQ (Frequently Asked Questions); Other instructions

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7. FAQ (Frequently Asked Questions)
Q： When connecting the new device to the system, there is no disk icon but the green
icon appears.
A： It may because the device is not correctly formatted, so go ahead and format it.
Q: The portable hard disk works fine under Windows 2000 / Windows XP operation system,
but not with Windows 98 system.
A：Please check the file format. Windows 98 is only compatible with Fat32 format. Please refer to
instructions regarding partitions and formatting with Windows 98.
Q：It works well, but the data transfer speed is very slow.
A：Please check the USB port version of your computer.
Q：The hard disk is not recognized by the Windows 2000 / Windows XP operation system,
and neither is the connected device.
A：It’s possible there is a missing USB driver. Please reinstall your operation system, and search
for the driver, or, use Internet to search for the USB2.0 driver procedure.
8. Other instructions
z The product range comprises several models which have different accessories. You can refer to
the instruction, or consult our agents.
z You will be informed of no updates or modifications in advance.
z The images and pictures may be a little different from reality.