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Merlin SilentDrive Elite MR855MYQ User Manual

Merlin SilentDrive Elite MR855MYQ
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ROLLER GARAGE DOOR OPENER
MYQ & BATTERY BACKUP COMPATIBLE
gomerlin.com.au
QUIET & POWERFUL
DC motor is quiet and built to last with the
strength to open any branded domestic door.
MYQ COMPATIBLE
Opener is myQ compatible with additional purchase
of Safety IR Beams & myQ Gateway.
1
BATTERY BACKUP COMPATIBLE
Opener is Battery Backup compatible with
additional purchase of Battery Backup accessory.
2
SMART
MYQ COMPATIBLE TECHNOLOGY lets users create schedules, monitor, receive
alerts and control the garage door opener away from home.
1
SOFT-START AND SOFT-STOP for smooth operation.
QUIET & RELIABLE
7-YEAR WARRANTY
QUIET DC MOTOR eliminates noise and vibrations through the ceiling and provide
smooth operation.
BATTERY BACKUP ensures access even when the power is out.
2
HEAVY-LIFTING POWER operates doors up to 120 kgs.
SAFE & SECURE
SECURITY+ 2.0® sends a new code with every remote click.
PREMIUM AUTOMATIC SAFETY REVERSE function will allow your garage door to stop
and reverse automatically if obstructed going down or stop going up.
TIMER-TO-CLOSE automatically closes the door after a pre-set amount of time.
3
IMPROVED TRANSMITTER RANGE has up to 18% better range meaning you can start
opening your garage door sooner.
4
AUTOMATIC FORCE SENSING monitors and adjusts the force needed to open your
garage with each operation.
MANUAL RELEASE CORD allows you to open your garage door whenever needed.
Compliant to Australian and New Zealand
Standard AS/NZS 60335-2-95
KEY FEATURES
¹Additional purchase of Merlin myQ Gateway and Safety IR Beams accessories required to enable myQ
functionality. Visit gomerlin.com.au for further information. ²Additional purchase of Merlin Battery Backup
accessory required to enable Battery Backup functionality. Visit gomerlin.com.au for further information.
³Safety IR Beams must be installed to enable the use of Timer-to-Close. See User Guide for additional
information. Smartphone not included.
When compared to other available Merlin products.
2 PREMIUM+ REMOTES
Each button is independently programmable
and backed by Security+ 2.0 technology.
E960M
TWO BUTTON WIRELESS WALL BUTTON
Controls up to two garage door openers and
is backed by Security+2.0 technology.
E138M
WEIGHT BAR
Helps stabilise the garage door when
opening and closing.
002B1600-1
ACCESSORIES INCLUDED
POWERFUL ADD-ONS
MYQ CONNECTIVITY BUNDLE
Add monitoring and control away from home.
Includes myQ Gateway and The Protector
System™ (Safety IR Beams).
M828AU774
MYQ REMOTE LED LIGHT Ultra-bright LED
light designed to illuminate your garage
or workspace. Controlled by a garage door
opener, remote control or myQ app.
827AU
BATTERY BACKUP
Get in and out when the power’s out with
Battery Backup.
M-BBU24V
WIRELESS SECURITY KEYPAD
Convenient and safe access to your garage
without using a remote control or key.
E840M
SINGLE BUTTON REMOTE CONTROL
WITH CAR VISOR CLIP Easily attaches to
your car visor to control one garage door.
Backed by Security+ 2.0 technology.
E940M
THREE BUTTON REMOTE CONTROL
WITH CAR VISOR CLIP Easily attaches to
your car visor to control up to three garage
doors. Backed by Security+ 2.0 technology.
E943M
AUSTRALIA’S FAVOURITE ROLLER DOOR OPENER
Question and Answer IconNeed help?

Do you have a question about the Merlin SilentDrive Elite MR855MYQ and is the answer not in the manual?

Merlin SilentDrive Elite MR855MYQ Specifications

General IconGeneral
MotorDC Motor
WarrantyLifetime
MyQ CompatibilityYes
Battery BackupYes
Safety Reversing SensorsYes
Automatic Force SettingYes
Drive SystemBelt Drive
Smart FeaturesMyQ Technology

Summary

Key Features of SilentDrive Elite

Quiet and Powerful Operation

DC motor is quiet, powerful, and built to last for domestic doors.

myQ and Battery Backup Compatibility

Opener is myQ and Battery Backup compatible with accessory purchases.

Smart Control and Reliability

myQ technology, soft-start/stop, 7-year warranty, quiet DC motor.

Safe and Secure Operation Features

Security+ 2.0, Automatic Safety Reverse, and other safety mechanisms.

Included Accessories

Premium Remotes and Wall Button

Includes 2 Premium+ remotes and a 2-button wireless wall button with Security+ 2.0.

Powerful Add-On Accessories

myQ Connectivity and Lighting

myQ Connectivity Bundle and myQ Remote LED Light for enhanced control and illumination.

Additional Access and Control Options

Battery Backup, Wireless Security Keypad, and Remote Controls.

Important Safety Instructions

General Safety Precautions and Warnings

Follow all instructions to avoid injury/damage; ensure door balance.

Installation and Electrical Safety

Ensure correct wiring, electrical compliance, and disconnect power before repairs.

Operational and User Safety Guidelines

User restrictions, safe operation, and preventing entanglement with moving parts.

Installation Preparation

Carton Contents and Required Tools

Lists items included in the carton and the necessary tools for installation.

Door Requirements for Installation

Specifies the maximum height, area, and weight for compatible garage doors.

Control Panel Functions

Terminal Block Connections

Details wiring for accessories, wired controls, and The Protector System.

Buttons, LEDs, and Courtesy Light

Explains the UP/DN, P, S buttons, diagnostic LEDs, and courtesy light functions.

Door Testing and Attachment

Testing Door Balance and Operation

Procedure to ensure the garage door is well balanced and operates smoothly.

Attaching Stop Collar and Weight Bar

Instructions for installing the stop collar and weight bar for proper door mechanics.

Door Securing and Manual Release

Pinning the Door Curtain

Securing the door curtain to the drum wheel to prevent ballooning and enhance security.

Operating the Manual Release Mechanism

Guide on disengaging and re-engaging the opener for manual door operation during outages.

Installation Adjustments

Extension Pole and Brace Attachment

Instructions for installing optional extension poles and reinforcing brace.

Left/Right Hand Installation Configuration

Notes on setting the opener for correct left or right-hand door orientation.

Installation Procedure Steps

Opener Mounting and Power Connection

Step-by-step guide for physically mounting the opener and connecting electrical power.

Setting Travel Limits and Force

Configuring Hand Operation and Limits

Setting the opener for correct hand orientation and door travel limits.

Automatic and Manual Force Adjustment

Adjusting the opener's force settings for smooth and safe door operation.

Safety System and Labeling

Safety Reverse System Testing Procedure

Re-testing the safety reverse system after installation and adjustments for optimal safety.

Warning Labels and Wall Button Install

Proper placement of safety labels and installation of the wireless wall button.

Feature Configuration

Timer to Close (TTC) Setup

Setting the automatic door closing time, requiring Protector System installation.

Programming Opener Light Control

How to program transmitters to control the garage door opener courtesy light.

Optional Feature Configuration

Audible Beep Feature Control

Instructions on how to enable or disable the audible beep feedback.

Ventilation Mode Setup

Configuring a partial opening position for ventilation or pet access.

Wireless Remote Programming

Programming Additional Remotes

Steps to program new or additional transmitters to the opener.

Erasing All Transmitter Codes

Procedure for clearing all previously learned remote control codes.

Opener Operation and Maintenance

Opener Operation and Obstruction Handling

How the opener responds to activation, obstructions, and manual release.

Routine Care and Maintenance Checks

Guidelines for regular checks, maintenance, and setting adjustments.

SilentDrive Elite Technical Specifications

Detailed technical data including voltage, force, and operating frequency.

Wiring and Battery Replacement

Typical Wiring Diagram Explanation

Illustrates connections for openers, receivers, and wall buttons.

Transmitter Battery Replacement Guide

Instructions and safety warnings for replacing transmitter batteries.

Troubleshooting Common Issues

Opener and Transmitter Malfunctions

Addresses issues like opener not operating, short range, or transmitter faults.

Door Operation and Movement Problems

Solutions for doors that stop, reverse, strain, or fail to open/close properly.

Accessories and Spare Parts

List of Available Accessories

Details various optional accessories to enhance opener functionality.

Identified Spare Parts Numbers

Lists part numbers for common replacement components of the opener.

Diagnostic Fault Code Interpretation

Interpreting LED Indicator Fault Codes

Explains LED codes and provides resolutions for diagnosing opener faults.

Chamberlain Limited Warranty

Warranty Coverage and Exclusions

Details warranty terms, what is covered, exclusions, and conditions.

Warranty Claim Procedure

Instructions on how to make a claim and the process for service or replacement.

Manual Door Operation Guide

Operating the Manual Release Mechanism

Step-by-step instructions for disengaging and re-engaging the opener for manual use.

myQ App Usage Tips

Notifications, History, and Error Handling

Tips for app notifications, event history, refreshing, and CLOSE ERROR.

Local Control and Gateway Status

Information on local control via remotes and understanding gateway connectivity LEDs.

myQ System Setup and Connectivity

Understanding myQ Technology and Requirements

Explains myQ technology, internet gateway needs, and installation items.

Gateway Installation and LED Indicators

Guidance on gateway placement, connection, and interpreting LED status lights.

myQ Gateway Management

Controlling Multiple Garage Doors

Information on managing multiple openers with a single myQ gateway.

Gateway LEDs and Router Compatibility

Interpreting gateway LEDs and ensuring router compatibility.

myQ Account Security and Management

myQ Account Security Measures

Details data encryption, user ID/password security, and wireless connection security.

Managing Users and House Moves

How to manage multiple user logins and update account for property moves.

Smartphone App Availability

Information on the cost and availability of the Merlin myQ smartphone app.

myQ Safety Features and Alerts

Alert Events and User Log In Changes

Types of door movement alerts and how to manage user login credentials.

Safety Beams and Error Resolution

Importance of safety beams for operation and troubleshooting beam failures.

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