Do you have a question about the Merlin Sonic X ANC and is the answer not in the manual?
Hold the touch key on the right ear bud for 2 seconds to activate or cancel the function.
Control incoming calls with click, double-click, or hold actions on the touch key.
Manage music playback including track skipping, play/pause, and volume adjustment.
Hold the touch key on the left ear bud for 2-3 seconds to activate the voice assistant.
Earphones turn on automatically when removed from the box and off when placed inside.
Earbuds pair automatically; connect to phone by enabling Bluetooth and searching.
Hold touch keys simultaneously for 10 seconds while charging to clear pairing data.
Details the LED light colors and patterns for ON, OFF, standby, pairing, and charging states.
Indicates the charging box status when fully charged with 3 LED lights.
Troubleshoot inability to find headphones by checking other device connections.
Ensure headphones are fully charged if they cannot be turned on.
Clean with a damp cloth, avoid twisting cables, and keep away from water and magnetic fields.
Details the one-year warranty, covering manufacturing defects and repair/replacement conditions.
Excludes normal wear, accidents, misuse, neglect, and unauthorized disassembly.
Register online for discounts, new product info, firmware updates, and giveaways.
Provides website, Facebook, and email support for enquiries and troubleshooting.