Q427+ L3 Service Manual
12. Receiver not working:
Solution:
Flash the handset with latest SW
Check the receiver bad or not, then change it.
Check the receiver circuit normally or not.
Check Earphone connector also , If Earphone connector got shorted : MIC & Receiver will not work
Check the Power IC work normally or not. Re-Solder the Power IC or change it
Check the CPU normally or not, then Re-Solder CPU or change it.