Microsoft Remote Control and Receiver User Manual

8
Troubleshooting
If you don’t nd the solution you’re looking for in this section, see Media
Center Help for additional troubleshooting information.
No backlighting appears when I press buttons on the remote. Try inserting
new batteries. The battery power could be low or the batteries could be
inserted incorrectly.
When I press a button on the remote, backlighting appears but nothing
happens. Make sure that the following is true:
• You are pointing the remote control directly at the receiver.
• The IR sensor on the receiver is not covered up, and no natural or articial
light is shining directly on it.
• The remote control is within 20 feet of the receiver.
• You have not minimized or exited Media Center. To reactivate Media
Center, move the mouse, and then click anywhere in the Media Center
window.
My remote control for Media Center PC doesn’t turn my TV on or off. Make
sure that the following is true:
• You pressed the TV button and not some other button.
• The POWER button on the TV remote control is working properly. If it’s not,
the remote control for Media Center PC might not receive the correct IR
code.
• You followed the instructions in “Using the Remote Control Learning
Functionality” earlier in this manual.
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Microsoft Remote Control and Receiver Specifications

General

Brand	Microsoft
Model	Remote Control and Receiver
Category	Remote Control
Language	English