Microsoft Surface Laptop 3 User Manual

3 M1179886
Table of Contents
DEVICE IDENTITY INFORMATION ........................................................................................................................... 4
· SURFACE LAPTOP MODELS ........................................................................................................................ 4
· GLOSSARY OF TERMS ..................................................................................................................................5
GENERAL INFORMATION, PRECAUTIONS, WARNINGS ........................................................................................6
· SERVICE TOOLS AND JIGS ...........................................................................................................................6
· GENERAL SAFETY PRECAUTIONS ...............................................................................................................7
· REPAIR-SPECIFIC PRECAUTIONS AND WARNINGS ..................................................................................8
· REPAIR- CROSS-REFERENCE DOCUMENTS ................................................................................................8
· SAFETY POLICIES/PROCEDURES .................................................................................................................9
ILLUSTRATED SERVICE PARTS LIST ........................................................................................................................10
SERVICE DIAGNOSTICS/TROUBLESHOOTING OVERVIEW .................................................................................. 17
· SOFTWARE TOOLS: .................................................................................................................................... 17
· HARDWARE TROUBLESHOOTING APPROACH .......................................................................................17
COMPONENT REMOVAL AND REPLACEMENT PROCEDURES .............................................................................18
· PRIOR TO DEVICE DISASSEMBLY: ............................................................................................................. 18
· CURRENT BATTERY WARNING ................................................................................................................. 18
· NON-SKID FOOT PAD REPLACEMENT PROCESS ..................................................................................... 19
1. PROCEDURE – REMOVAL (NON-SKID FOOT PAD) .............................................................. 19
2. PROCEDURE – INSTALLATION (NON-SKID FOOT PAD) .................................................... 20
3. ALTERNATE PROCEDURE – INSTALLATION (NON-SKID FOOT PAD) ............................... 22
· C-COVER KEYBOARD ASSEMBLY REPLACEMENT PROCESSES (METAL, FABRIC) ................................ 24
· REPLACEMENT PROCESS (C-COVER KEYBOARD METAL TYPE) ............................................................ 24
1. PROCEDURE – REMOVAL (C-COVER KEYBOARD METAL TYPE) ....................................... 25
2. PROCEDURE – INSTALLATION (C-COVER KEYBOARD METAL TYPE) ............................... 27
· REPLACEMENT PROCESS (C-COVER KEYBOARD FABRIC TYPE) ........................................................... 29
1. PROCEDURE – REMOVAL (C-COVER KEYBOARD FABRIC TYPE KEYBOARD) ................... 30
2. PROCEDURE – INSTALLATION (C-COVER KEYBOARD FABRIC TYPE) .............................. 33
· RSSD REPLACEMENT PROCESS ................................................................................................................ 35
1. PROCEDURE – REMOVAL (RSSD) ......................................................................................... 36
2. PROCEDURE – INSTALLATION (RSSD) ................................................................................ 37
· AB-COVER DISPLAY ASSEMBLY REPLACEMENT PROCESS .................................................................... 38
1. REMOVAL PROCESS (AB-COVER DISPLAY ASSEMBLY) ..................................................... 39
2. INSTALLATION PROCEDURES – (AB-COVER DISPLAY ASSEMBLY) ...................................41
3. PROCEDURE INSTALLATION – (METAL C-COVER DEVICE) ................................................41
4. PROCEDURE INSTALLATION – (FABRIC C-COVER DEVICE) ............................................... 46
· AB-COVER TOUCH CALIBRATION SOFTWARE TOOLS OVERVIEW ....................................................... 50
· AB-COVER TOUCH CALIBRATION RETRY (IF REQUIRED) ...................................................................... 57
ENVIRONMENTAL COMPLIANCE REQUIREMENTS ............................................................................................. 58

Microsoft Surface Laptop 3 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Platinum
Housing material	Aluminum
Market positioning	Business
Pixel density	201 ppi
Display diagonal	15 \
Touchscreen type	Capacitive
Display resolution	2496 x 1664 pixels
Native aspect ratio	3:2
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
Card reader integrated	No
Total storage capacity	256 GB
Number of SSDs installed	1
Audio system	Dolby Audio Premium
Number of microphones	2
Speakers manufacturer	OmniSonic
Internal memory	8 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	- GB
Discrete graphics card model	Not available
On-board graphics card model	AMD Radeon Vega 9
Front camera HD type	HD
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Charging port type	Surface Connect
USB 2.0 ports quantity	0
Pointing device	Trackpad
Operating system architecture	64-bit
Battery capacity	- Wh
Battery life (max)	11.5 h
Cables included	AC
Processor cache	4 MB
Processor cores	4
Processor model	3580U
Processor family	AMD Ryzen™ 5
Processor frequency	2.1 GHz
Processor manufacturer	AMD
Processor boost frequency	3.7 GHz

Weight and Dimensions

Depth	244 mm
Width	339.5 mm
Height	14.69 mm
Weight	1542 g