Do you have a question about the Microsoft Surface Laptop Go and is the answer not in the manual?
Identifies specific Surface Laptop Go models.
Lists essential tools and diagnostic software for device servicing.
Outlines general safety measures to prevent injury during device handling.
Details specific safety warnings and precautions to follow before and during disassembly.
Provides guidance on reporting and managing safety-related device issues.
Lists available software tools for system diagnostics and updates.
Describes the process for verifying hardware functionality using diagnostic tools.
Essential pre-disassembly steps including power off and ESD safety.
Critical warnings regarding battery safety and user replacement limitations.
Outlines key requirements and cautions before starting the SSD removal procedure.
Lists all necessary tools, components, and software for SSD removal.
Details crucial steps like powering off and positioning the device before disassembly.
Steps for removing device feet and C-cover screws using specific tools.
Procedure for separating the C-cover by unsnapping hook and snap features.
Steps to position the C-cover and disconnect Flexible Printed Circuits from the main board.
Instructions for removing SSD shielding, cleaning TIM residue, and extracting the SSD.
Steps to check device for foreign objects and reconnect the C-cover FPC.
Connects the battery FPC and aligns the C-cover correctly before closing.
Secures the C-cover by installing the previously removed screws.
Identifies specific Surface Laptop Go models.
Lists essential tools and diagnostic software for device servicing.
Outlines general safety measures to prevent injury during device handling.
Details specific safety warnings and precautions to follow before and during disassembly.
Provides guidance on reporting and managing safety-related device issues.
Lists available software tools for system diagnostics and updates.
Describes the process for verifying hardware functionality using diagnostic tools.
Essential pre-disassembly steps including power off and ESD safety.
Critical warnings regarding battery safety and user replacement limitations.
Outlines key requirements and cautions before starting the SSD removal procedure.
Lists all necessary tools, components, and software for SSD removal.
Details crucial steps like powering off and positioning the device before disassembly.
Steps for removing device feet and C-cover screws using specific tools.
Procedure for separating the C-cover by unsnapping hook and snap features.
Steps to position the C-cover and disconnect Flexible Printed Circuits from the main board.
Instructions for removing SSD shielding, cleaning TIM residue, and extracting the SSD.
Steps to check device for foreign objects and reconnect the C-cover FPC.
Connects the battery FPC and aligns the C-cover correctly before closing.
Secures the C-cover by installing the previously removed screws.
This document outlines the procedures for the SSD removal and reassembly of the Microsoft Surface Laptop Go, model 1943. It is intended for technicians and users who need to perform maintenance or troubleshooting on the device. The manual emphasizes safety precautions, proper tool usage, and environmental compliance throughout the process.
The Surface Laptop Go is a portable computing device designed for everyday use, offering a balance of performance and portability. Its design incorporates a keyboard trackpad assembly (C-cover) and a bottom case (D-bucket or chassis), with internal components such as the Solid-State Drive (SSD) housed within. The device is designed with specific assembly and disassembly procedures to ensure its integrity and functionality.
The Surface Laptop Go functions as a personal computer, providing capabilities for productivity, communication, and entertainment. It integrates a display, keyboard, and trackpad for user interaction, powered by an internal battery and capable of external power supply. The SSD serves as the primary storage component, housing the operating system, applications, and user data. The device's architecture allows for the SSD to be accessed for specific maintenance procedures, although the manual explicitly states that SSD re-installation or replacement should not be attempted by users due to potential damage and safety concerns, and such actions would void the warranty.
The Surface Laptop Go is designed for ease of use with its integrated keyboard and trackpad. The device's model and serial number are conveniently located on the bottom center, closest to the display hinge point, for easy identification. The manual references several Microsoft-provided software tools to enhance the user experience and facilitate maintenance, including:
These tools collectively support the device's operational integrity and provide users with resources for self-service troubleshooting and maintenance, within the scope of recommended procedures.
The manual details a specific maintenance procedure: the SSD removal process. This process is outlined with clear, step-by-step instructions and emphasizes safety and precision.
The procedure requires a specific set of tools, including:
The manual concludes with a section on environmental compliance, stating that all waste electrical and electronic equipment (WEEE), components, batteries, and residuals must be managed according to applicable laws, regulations, and specific conformance standards (H09117). A link to Microsoft's download page for these standards and a contact email for questions are provided.
Overall, the manual serves as a comprehensive guide for the safe and correct SSD removal procedure for the Surface Laptop Go, emphasizing user safety, device integrity, and adherence to environmental guidelines. It clearly delineates between user-performable tasks and those that require professional intervention or are explicitly discouraged due to warranty implications and potential damage.
| Display Size | 12.4 inches |
|---|---|
| Processor | 10th Gen Intel Core i5-1035G1 |
| RAM | 4GB or 8GB LPDDR4x |
| Graphics | Intel UHD Graphics |
| Operating System | Windows 10 Home in S mode |
| Battery Life | Up to 13 hours |
| Ports | 1 x USB-C, 1 x USB-A, 3.5 mm headphone jack, 1 x Surface Connect port |
| Camera | 720p HD f2.0 front-facing camera |
| Audio | Omnisonic Speakers with Dolby Audio |
| Color Options | Platinum, Ice Blue, Sandstone |
| Resolution | 1536 x 1024 |
| Storage | 64GB eMMC, 128GB SSD, or 256GB SSD |
| Weight | 2.45 pounds (1.11 kg) |
| Wireless | Wi-Fi 6 (802.11ax), Bluetooth 5.0 |











