Microsoft Surface Laptop 4 User Manual

5 M1179886
Glossary of Terms
The following terms are used throughout this manual
• ASP – a Microsoft Authorized Service Provider who performs repair services on behalf of Microsoft under an
ASP Agreement
• Commercial Spares/CRU – Customer Replaceable Units available to commercial customers for repair by a
skilled-technician
• feet or foot – Non-Skid Foot Pads
• C-cover – Keyboard Trackpad Assembly
• rSSD – Removable Solid-State Drive
• AB-cover – Display Assembly or AB-Cover Display Assembly
• BMR – Bare Metal Recovery refers to the clean imaging process.
• chassis or D-chassis or D-bucket – Device bottom case
• SDT – Surface Diagnostic Toolkit
• ESD – Electro-Static Discharge
• FPC – Flexible Printed Circuits connections
• FRU – Field Replaceable Units are sub-system components such as the C-cover, AB-cover, and rSSD. FRU
are available only to ASPs. Some replaceable units will only be available as FRUs and therefore are only
supported at an ASP.
• IPA – Isopropyl alcohol which should be used to clean adhesive from device as detailed within process steps.
Use 70% IPA in all cases.

Microsoft Surface Laptop 4 Specifications

General

Display Size	13.5-inch or 15-inch
Resolution	2256 x 1504 (13.5-inch) or 2496 x 1664 (15-inch)
Processor	11th Gen Intel Core i5/i7 or AMD Ryzen 5/7
Operating System	Windows 10 Home
Wireless	Wi-Fi 6, Bluetooth 5.0
RAM	8GB, 16GB, or 32GB LPDDR4x RAM (configuration dependent)
Storage	256GB, 512GB, or 1TB SSD
Battery Life	Up to 19 hours (13.5-inch) or up to 17.5 hours (15-inch)
Graphics	Intel Iris Xe Graphics or AMD Radeon Graphics
Camera	720p HD f2.0 front-facing camera
Ports	1 x USB-C, 1 x USB-A, 3.5 mm headphone jack, 1 x Surface Connect port
Dimensions (13.5-inch)	308 mm x 223 mm x 14.5 mm
Dimensions (15-inch)	339.5 mm x 244 mm x 14.7 mm
Color Options	Platinum, Matte Black, Sandstone, Ice Blue