TROUBLESHOOTING TIPS
Problem Solution
Air conditioner does not start.
Wall plug disconnected. Push plug fi rmly into wall outlet.
House fuse blown or circuit breaker tripped. Replace fuse with time delay 
type or reset circuit breaker.
Plug Current Device Tripped. Press the RESET button.
Power is OFF. Turn power ON.
Air from unit does not feel cold 
enough.
Room temperature below 60°F (16°C). Cooling may not occur until room 
temperature rises above 60°F (16°C).
Temperature sensor behind the air fi lter is touching the cold coil.
Try to move it so it does not contact the cold coil.
Set to a lower temperature.
Compressor stopped when changing modes. Wait 3 minutes after set to 
the COOL mode.
Check for potential obstructions blocking the outdoor intake/exhaust. 
Clear any obstructions.
Air conditioner cooling, but room 
is too warm - ice forming on 
cooling coil behind air fi lter.
Outdoor temperature below 64°F (18°C). To defrost the coil, set to FAN 
ONLY mode.
Air fi lter may be dirty. Clean fi lter. Refer to Care and Cleaning section. To 
defrost, set to FAN ONLY mode.
Thermostat set too cold for night-time cooling. To defrost the coil, set to 
FAN ONLY mode. Then, set temperature to a higher setting.
Air conditioner cooling, but room 
is too warm - NO ice forming on 
cooling coil behind air fi lter.
Dirty or restricted air fi lter. Clean fi lter. Refer to Care and Cleaning section.
Temperature is set too high, set temperature to a lower setting.
Air directional louvers positioned improperly. Position louvers for better 
air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air 
distribution. Clear obstruction in front of unit.
Any open doors, windows, or registers may allow cold air to escape. Close 
any doors, windows, or registers.
The room may be too warm. Allow additional time to remove “stored 
heat” from walls, ceiling, fl oor and furniture.
Before calling for service, review this list. It may save you time and expense. This list includes common 
occurrences that are not the result of defective workmanship or materials in this appliance.