18
TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not solved.
Problem Possible reason
Failed operation
• Check whether the appliance is connected to power or
whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits
have tripped
Odor
• Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Long-time operation
of the compressor
• Long operation of the refrigerator is normal in summer
when the ambient temperature is high
• It is not suggestible having too much food in the appliance
at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
Light fails to get lit
• Check whether the refrigerator is connected to power
supply and whether the illuminating light is damaged
• Have the light replaced by a specialist
Door can not be
properly closed
• The door is stuck by food packages
• The refrigerator is tilted.
Loud noises
• Check whether the floor is level and whether the
refrigerator is placed stably
• Check whether accessories are placed at proper locations
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