Midland BIZTALK MB400 - Troubleshooting and Tips

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midlandusa.com
TROUBLESHOOTING, TIPS AND TRICKS
Most problems can be resolved by following these simple steps. However, if you need
additional help, call our Customer Service team at 816-241-8500, ext. 259.
SYMPTOM
SOLUTION
- Make sure the programming cable is correctly installed between the radio
and computer. Unplug and re-install the cable, or replace it if necessary.
- Make sure the radio has charged battery and is turned on.
(Do not program a radio while in the charger)
- Install a USB to Serial Port conversion driver. The programming cable in
cludes this driver and should be automatically install on your computer the
first time you use it. You can install a standard driver if necessary from:
http://www.prolific.com.tw/US/Showproduct.aspx?p_id=225&pcid=41
- Make sure your computer meets the minimum requirements.
- Software will not work on an Apple (Mac) computer.
Use a Windows PC.
- Uninstall and re-install the program.
- Check with your IT administrator.
- Use the default value. (See above)
- TIP: Reset the radio to its default values as described above
and change ONLY the settings necessary, leave all others as is.
- Use the “Read” function of the software to make sure the data
you sent to the radio is correct.
- Check the settings on both radios making sure they are the
same, especially the TX/RX frequency and Privacy Codes by
channel. These must match for the radios to work together.
The programming data will not transfer to the
radio from the computer, I keep getting an error
code when I click “start”.
The programming software will not install or
run on my computer.
I am not sure what to use for a certain setting.
I programmed the radio but it still doesn’t
work with my other radios.