Problem Possible cause and remedy
Coffee or
espresso is not
flowing out of the
central spout, or
coffee is only
being dispensed
via one spout.
The central spout has a blockage.
^
Clean the coffee pipework (see "Cleaning and care -
Rinsing the machine").
If, having rinsed the machine, espresso or coffee still cannot
be dispensed or only flows out of one spout:
^
Dismantle the central spout and clean all parts carefully
(see "Cleaning and care - Central spout with integrated
cappuccinatore").
^
Make sure all parts are reassembled correctly.
After switching on
the machine a
message appears
prompting you to
empty the drip
tray and the waste
container even
though they are
empty.
This is not a fault.
The drip tray and waste container was probably not emptied
after making the last coffee, or the internal counter was not
reset.
^ Remove the drip tray and waste container from the
machine and empty them.
"Empty the drip
tray and the waste
container"
appears in the
display even
though both are
inserted in the
machine.
The drip tray is not correctly fitted and is therefore not
detected.
^
Empty the drip tray and the waster container. Reassemble
all parts and place the drip tray and the waste container
back in the coffee machine.
The service door is open.
^
Close the service door.
^
If necessary, empty the drip tray and the waster container.
Reassemble all parts and place the drip tray and the waste
container back in the coffee machine.
Problem solving guide
67
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