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Service
Information to help you rectify faults
yourself and about Miele spare parts
can be found at www.miele.com/ser-
vice.
Contact in case of malfunction
In the event of any faults which you can-
not remedy yourself, please contact
your Miele Dealer or Miele Service.
Contact information for Miele Service
can be found at the end of this docu-
ment.
Please note that telephone calls may be
monitored and recorded for training pur-
poses and that a call-out charge will be
applied to service visits where the prob-
lem could have been resolved as de-
scribed in this booklet.
Warranty
For information on the appliance war-
ranty specific to your country please
contact Miele. See back cover for ad-
dress.
In the UK, your appliance warranty is
valid for 2 years from the date of pur-
chase. However, you must activate your
cover by calling 0330 160 6640 or re-
gistering online at www.miele.co.uk.
Warranty in the UAE
The appliance warranty is valid for 2
years from date of purchase.
For more information on country spe-
cific warranty terms and conditions,
please contact Miele Customer Service.
See end of this document for contact
details.
Optional accessories
Follow the flooring manufacturer’s
cleaning and care instructions.
We recommend using only genuine
Miele accessories bearing the Miele
logo on the packaging. Only these will
guarantee the optimum performance
of your vacuum cleaner and the best
possible cleaning results.
Please note that faults and damage
caused by use of accessories which do
not bear the Miele logo on the pack-
aging are not covered by the vacuum
cleaner warranty.
Purchasing accessories
Original Miele accessories are available
from the Miele webshop, the Miele
Customer Service Department and from
your Miele dealer.
Original Miele accessories are identified
by the Miele logo on the packaging.
With 3D4U, Miele also offers free ac-
cessories to download for your 3D
printer (www.miele.com, Service,
3D4U).
Certain models are supplied with one or
more of the following accessories as
standard.