Frequently Asked Questions
74
Problem Possible cause and solution
White residue is visible
on the dishes. Clouding
has occurred on glass-
ware and cutlery. The
film can be wiped off.
The rinse aid dosage is set too low.
Increase the dosage (see “Rinse aid” under “Set-
tings”).
The salt reservoir is empty.
Fill the salt reservoir (see “Reactivation salt” under
“Before using for the first time”).
The salt reservoir cap has not been screwed on cor-
rectly.
Replace it, making sure that it screws back on cor-
rectly.
Unsuitable combination detergents were used.
Switch to another detergent. If using tabs or pow-
der detergent, do not choose combination prod-
ucts and ensure you refill the reactivation salt and
rinse aid.
The water softener is programmed to too low a water
hardness level.
Program the water softener to a higher water hard-
ness level (see “Water hardness” under “Set-
tings”).
There are rust stains on
the cutlery.
The affected items are not corrosion resistant.
No remedy.
Purchase cutlery which is dishwasher-proof.
A program was not run after reactivation salt was
added. Traces of salt have got into the normal wash
cycle.
Always run the QuickIntenseWash program
with the Express program option selected and
without any dishes in the dishwasher after adding
reactivation salt.
The salt reservoir cap has not been screwed on cor-
rectly.
Replace it, making sure that it screws back on cor-
rectly.
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