The drum door does not open when you press the Door button
Possible cause Remedy
The machine is not
connected to the
electricity supply.
Insert the plug in the socket and switch on.
The machine is not
switched on.
Switch the machine on with the I-On/0-Off button.
The safety lock has been
activated.
Deactivate the safety lock as described in
"Changing the programme sequence - Safety lock".
The electronic system
lock is activated.
Deactivate the system lock as described in
"Changing the programme sequence - System
lock".
Power cut. Open the drum door as described in "Opening the
drum door in the event of a blocked drain outlet
and/or power failure".
The door was not
correctly engaged.
Press hard against the lock side of the drum door
and then press the Door button.
There is still water in the
drum and the machine is
unable to drain.
Clean the drain filter and the drain pump as
described in the next section.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
Cleaning and care
39
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