Problem solving guide
82
Problem Cause and remedy
White residue is visible
on the crockery. Cloud-
ing has occurred on
glassware and cutlery.
The film can be wiped
off.
The rinse aid dosage is set too low.
Increase the dosage (see “Settings” chapter,
“Rinse aid” section).
There is no salt in the salt reservoir.
Fill the salt reservoir (see “Before using for the first
time”, “Dishwasher salt” section).
The salt reservoir cap has not been screwed on
correctly.
Replace it, making sure that it screws back on
correctly.
Unsuitable combination detergents were used.
Switch to another detergent. If using tabs or
powder detergent, do not choose combination
products and ensure you refill the dishwasher salt
and rinse aid.
The water softener is programmed to too low a water
hardness level.
Programme the water softener to a higher water
hardness level (see “Settings” chapter, “Water
hardness” section).
There are rust stains on
cutlery.
The affected items are not corrosion-resistant.
No remedy.
Purchase cutlery that is dishwasher-safe.
A programme was not run after dishwasher salt was
added. Traces of salt have got into the normal wash
cycle.
Always run the Cold pre-wash programme
without any load items in the dishwasher
immediately after refilling salt.
The salt reservoir cap has not been screwed on
correctly.
Replace the cap, making sure that it screws back
on correctly.
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