Problem solving guide
70
An unsatisfactory wash result
Problem Cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use the Miele 2 Phase System. The targeted addi-
tion of UltraPhase 2 during the wash process re-
moves stains effectively.
Use a general purpose powder detergent contain-
ing a bleaching agent.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent.
Before washing the next load, run the Clean ma-
chine using Miele machine cleaner or a powder
detergent.
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which con-
tains no zeolites. Liquid detergents usually contain
no zeolites.
Use the Dark garments/Denim programme for dark
coloured laundry.
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