Problem Possible cause
What you can do
(if these do not work,
contact an authorised
technician)
What ONLY an
authorised
service
technician can
do
Pilot will not light
Gas valve may be OFF
Tank fuel empty
Opening blocked
Air in supply system
Low gas pressure
Not in correct location
Service pilot as shown in this manual
Purge air from the pilot gas line
Turn the gas valve ON
Check all fittings
Refill gas cylinder
Disassemble all fittings
Burner will not stay
on
Loose connections
Thermocouple bad
Gas leak in line
Lack of fuel pressure
Tank near empty
Service pilot as shown in this manual
Tighten connections
Check connections
Replace thermocouple
Refill gas cylinder
Burner flame is low
Supply hose is bent or
twisted
Straighten hose and perform leak
test on hose
Emitter glows
uneven
Low gas pressure
Base is not on a level
surface
Replace cylinder with a new
cylinder
Place heater on a level surface
Thick black smoke
Blockage in burner Turnoff the heater and let it cool. Remove blockage and
clear burner inside
and outside
Carbo
Gas leak at inlet
connection
Damaged or deteriorated
O-ring seal
Fit a new O-ring
n build-up
Dirt or film on reflector
and flame screen
Clean reflector and flame screen
Loose connections
Page 12
Trouble Shooting
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