Before Use Operation Cleaning TroubleshootingTroubleshooting
37
Cannot adjust the
temperature
Is
displayed?
Cancel the Child Safety Lock.
Page 23
Cannot perform
supercool
freezing (
does
not light up)
Is the compartment display “Supercool freezing” and
the temperature setting display “Soft freezing”?
Change the setting of the versa compartment to soft freezing,
and then set the supercool freezing. Supercool freezing is
only available when the versa compartment is set to soft
freezing.
Page 15
Doors open easily
Doors do not
close
Is a door making contact with food or a case?
Is too much food packed inside?
Has food fallen behind a case in a drawer door, or is
the power cord or another object trapped between the
refrigerator and a door?
Is the refrigerator installed stably?
Are the adjustable supports making contact with the
fl oor?
Store food so that the door does not make contact with
objects when closed.
Remove any objects. Make sure that the door does not
trap objects such as food, power cords or plastic bags.
Lower the adjustable supports to raise the front side
slightly and make the doors easier to close.
Page 7
Problem Check Explanation and action
Is the temperature on the operation panel set to “H”?
Is food with a lot of moisture stored at the rear of the
shelf?
Is the surrounding temperature 5°C or less?
Is the water supply pipe installed correctly?
Set the temperature to “M”. The temperature drops
temporarily depending on the setting.
Place drinks and food containing a lot of water, such as
tofu, vegetables, and fruit at the front.
Freezing is likely to be prevented when the temperature
settings of the refrigerator compartment and vegetable
compartment are set to “L”.
When the installation is incorrect or a gap is caused by a
foreign object, the cold air may fl ow in reverse and cause
food in the refrigerator compartment to freeze.
Food freezes in
the refrigerator
and vegetable
compartments
Food in the versa
compartment
melts
Has enough time passed after temperature adjustment
or installation?
Is food stuck up in the upper area?
Did the hot food make contact with other food?
Did you set the supercool freezing after placing hot
food inside?
Was ice cream or frozen food stored with the “FZR”
“L” or “FZR” “M” setting?
Is the versa compartment set to Power Save Mode?
The refrigerator takes time to cool completely. Wait 30
minutes before placing food inside, or use fast cooling.
Leave a gap in the upper area so that the cold air can fl ow.
Frozen food may thaw if it makes contact with hot
food.
Set the supercool freezing after placing hot food inside.
The food temperature will drop quickly.
Set to “FZR” “H”.
Cancel Power Save Mode.
Page 22
Door alarm sounds
Interior light turns
off
The displays on
the operation
panel blink
Are any of the doors open?
Close the door. The alarm sounds at every minute
after the door is opened, and after 4 minutes it sounds
continuously.
If the alarm sounds even after closing the door, press
the SUPERCOOL/QCK button for about 5 seconds
to stop it. An inspection is required. Contact the retail
store where you purchased the refrigerator.
Page 11
Supercool frozen
food does not
taste good
Did you press the SUPERCOOL button?
Is the food that you want to supercool freeze placed
in the top of the versa compartment, and not being
overlapped by other food?
Has enough time passed after changing the versa
compartment to “Soft freezing”?
Press the SUPERCOOL button. Check that
is
displayed on the panel.
The food temperature is measured with the infrared sensor.
Lay out the food for supercool freezing fl at and on top in the
versa compartment.
Set to soft freezing, and when the temperature has
stabilized (after about 2 hours),
perform supercool freezing.
Page 17
Page 15
Page 15
This is because of the anti-freeze heater.
It is not an abnormality.
Water tank or
water supply pipe
is warm
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