NEED EXTRA HELP?
Question & Answers
Common solutions
If you are experiencing problems with your earbuds:
• Power on the earbuds (see page 8).
• Check the status on the LED Lights (see page 3).
• Charge the earbuds (see page 5).
• Move your device closer to the earbuds and away from any
obstructions or interference.
• Try connecting to another device.
Q. While pairing with my phone, I see
two ‘MIXX StreamBuds Pico’ in my
Bluetooth menu listing?
A. One of the Earbud LED Lights will
flash WHITE, wait approximately
4 seconds for the earbuds to connect
to each other before pairing with your
device.
If there is still no connection simply
‘forget’ or ‘unpair’ both earbuds in
your Bluetooth settings, place them
back in the case and start again.
Q. How do I turn on my earbuds
without using the charging case?
A. Long press for 3 seconds both Touch
Sensors to manually turn them on.
Q. What smartphone voice assist
systems do these earbuds work with?
A. Connects with Siri, Google Assistant
or Bixby (depending on your device).
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