LIMITED WARRANTIES: The following limited warranties apply to new Adjustable Base
and are extended only to the original retail purchaser of the Adjustable Base Product.
These limited warranties are non-transferable. The "adjustable base" does not include the
mattress. "Warranty Commencement Date" means the date you purchased a new and
unused your adjustable base. We warrants this adjustable base to you on the terms and
over the reducing periods of time set out below. All warranty claims require notice from You
to be given to us in the manner set out below, and to be received by our inside the
applicable warranty time period.
2 YEAR LIMITED WARRANTY - FULL COVERAGE OF PARTS: Your Adjustable Base is
warranted against defects in the workmanship or materials for a period of two (2) years from
the Warranty Commencement Date. Electronics, electrical components, drive motors and
massage motors are included. Upon notice during the first year from the warranty
commencement date, We will send replacement parts (at no cost to the purchaser) for any
defective part to the purchaser. This two (2) year warranty shall not apply if purchaser does
not return any and all defective parts to us within 15 days of purchaser's receipt of replace-
ment part. Purchaser shall bear all service, transportation, labor, and shipping costs related
to the delivery and/or replacement of the defective part.
this warranty shall be made, or cause to be made, by us at its option and in its sole discretion.
Repair or replacement shall be the sole remedy of the Purchaser. There shall be no liability on
the part of us for any special, indirect, incidental, or consequential damages or for any other
damage, claim, or loss not expressly covered by the terms of this warranty. This limited
warranty does not include reimbursement for inconvenience, removal, installation, setup
time, loss of use, shipping, or any other costs or expenses. Additionally, this warranty applies
under conditions of normal household uses and does not apply to defects resulting from
negligence, misuse, accidental or commercial/ rental usage. All implied warranties, including
implied warranties of merchantability and fitness for a particular purpose, are limited to the
duration of the express warranties on this product. The warranties and remedies set forth in
this limited warranty are your sole and exclusive remedies and our entire liability for any
breach of these limited warranties. In no event will We be liable to you for any damages,
including incidental or consequential damages, arising out of the inability to use this product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. All warranties are applicable to the original consumer
purchaser only, and do not extend to any subsequent owner or other transferee of the
product nor to any commercial and/or non-residential users.
WARRANTYLIMITATIONS- EXCLUSIONS: This warranty does not apply; (a) to any damage
caused by You; (b) if there has been any repair or replacement of adjustable base parts by an
unauthorized person; (c) if the adjustable base has been mishandled (whether in transit or by
other means), subjected to physical or electrical abuse or misuse, or otherwise operated in
any manner inconsistent with the operation and maintenance procedures outlined in the
Owner's Manual and this warranty; (d) to damage to mattresses, fabric, or cables; (e) if there
has been any modification of the adjustable base without prior written consent by us; or (f) to
costs for unnecessary service calls, including costs for in-home service calls solely for the
purpose of educating You about the adjustable base or finding a satisfactory power connec-
tion. Any repairs to or replacement of your adjustable base or its components under the
terms of this limited warranty do not extend the applicable warranty from the Warranty
Commencement Date. The decision to repair or to replace defective parts under
WARRANTY CLAIMS PROCEDURE: Should a warranty claim arise, the original purchaser
shall contact us for a Warranty Claim Form and Instructions. The original purchaser shall
complete the Warranty Claim Form, clearly detailing the defect, and email along with a copy
of original sales receipt for the Product to us. Warranty Claim Forms that are incomplete or
sent without a copy of original sales receipt will not be processed and will be returned. Upon
receipt by us of the completed Warranty Claim Form and the original sales receipt, our quality
control department will verify the defect and/ or the applicability of this Limited Warranty
thereto. In the event that this Limited Warranty is applicable, a replacement product of equal
or greater value will be sent to the customer. The original purchaser will be responsible for
shipping, handling and processing fees. No monetary refunds and/or credits will be issued.
Please retain this warranty and your original invoice for two (3) years.
Have a question? Please contact Customer Service at 1-877-475-7768 for the quickest service.
We are open Monday - Friday from 9:00 a.m. - 5:00 p.m. (EST).
ADJUSTABLE BED BASE
2-YEAR LIMITED WARRANTY
-06-
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