Modena ES 10D - Part 6: Troubleshooting; Troubleshooting Common Issues

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Check the things below before contacting MODENA Customer Care in
the event of interruption of operation:
Problem
Possible Cause
Recommended Action
Heating
indicator light
is off.
Failures of the temperature
controller.
Contact MODENA Customer
Care for repairs
Power indicator
light is off.
1. Power source is not
connected or badly
connected.
Contact MODENA Customer
Care for repairs
2. Indicator light is damaged.
3. Overheating sensor is
activated.
No water
coming out of
the hot water
outlet.
1. Water supply is cut off.
Wait for restoration of the
water supply.
2. Hydraulic pressure is too low.
Use the heater again when the
hydraulic pressure is
increased.
3. The inlet valve of running
water is not open.
Open the inlet valve of running
water.
Water
temperature is
not warm
enough.
1. The heating element is
deactivated
Replace the heating element
and Contact MODENA
Customer Care to repair.
2. Temperature controller
malfunction
Contact MODENA Customer
Care to repair.
3. No power to water heater.
Check power supply.
Water
temperature is
too high.
Failures of the temperature control
system.
Contact MODENA Customer
Care for repairs
Water leak.
1. Seal problem of the joint
(connection) of each pipe.
Seal up the joints.
2. Leaking from plumbing
connection.
Tighten the connection.
3. Leaking at gasket.
Tighten the element or replace
the gasket and Contact
MODENA Customer Care to
repair.
PART 6: TROUBLESHOOTING