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Wheel spinning faults where the mower will stop in a single spot and wheel(s) spin is a
combination of uneven and/or wet ground. The solution is to add soil to level the ground.
Ensure good drainage of the lawn before mowing, and not to mow during heavy rain and
water logging.
If the boundary wires are in the wrong connectors (so the signal is clockwise not count-
er-clockwise) then the mower will attempt to be outside the perimeter. If the mower leaves
the area constantly then change the wires around at the charging station (moving the
wire in red connector to black and vice versa).
Error message Cause Solution
Mower outside
Mower is outside
the perimeter.
Place the mower inside the
perimeter.
Mower is lifted away from the
ground.
Move the mower to a flat part
of the lawn.
Mower tilted
Mower lifted
Mower is tilted too much. Move the mower to a flat part
of the lawn.
Mower overturned
Mower is upside down.
Return the mower to its
normal position.
Mower trapped Mower is trapped by
obstacles.
Remove the obstacles.
Loop signal lost Power supply or the wire is
not connected to the station,
or wire is broken.
Check the power supply,
station and wire are
connected normally. Identify
wire break and repair with
wire splicer.
Motor fault Blade motor or drive motor
is stuck. The motor current is
too high.
Clear the grass or soil in
cutting means and driving
wheels. Cut the high
and thick grass with a
conventional lawn mower.
High temp The battery temperature is
too high.
Wait until the temperature
decreases.
Battery abnormal The battery is damaged.
Log a support ticket at
www.moebot.com.au/robot-mower-
support/
Troubleshooting
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