This document is an owner's manual for Monogram Integrated Bottom-Freezer Refrigerators, specifically models ZIC363 and ZIP364. It provides comprehensive information on the appliance's operation, maintenance, safety, and troubleshooting in English, French, and Spanish.
Function Description:
The Monogram Integrated Bottom-Freezer Refrigerator is a household appliance designed for storing fresh and frozen foods. It features a fresh food compartment, a bottom freezer compartment, and a convertible drawer that can be set to various temperature presets. The refrigerator includes an automatic icemaker and, on some models, an internal water dispenser. It also incorporates smart technology for remote monitoring and control via a smartphone app.
Important Technical Specifications:
- Model Numbers: ZIC363 and ZIP364.
- Electrical Supply: 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required.
- Water Supply: Connects to potable cold water supply only. Water pressure must be between 40 and 120 psi (275-827 kilopascals) for automatic icemaker operation.
- Refrigerant: Contains isobutane refrigerant (R600a), a natural gas with high environmental compatibility, which is also combustible.
- Temperature Ranges:
- Refrigerator: Low 34°F (1°C) to High 42°F (6°C).
- Freezer: Low -6°F (-21°C) to High +4°F (-16°C).
- Convertible Drawer Presets: Freezer (sync with freezer), Ice Cream 10°F (-12°C), Meats 29°F (-2°C), Drinks 33°F (1°C), Snacks 37°F (3°C), Produce 41°F (5°C).
- Water Filter: XWF or XWFE cartridge.
- Service Flow: 0.5 gpm (1.89 lpm).
- Water Temperature: 33°F-100°F (0.6°C-38°C).
- Capacity: 170 gallons (643.5 liters).
- Filter Life: Approximately six months or 170 gallons of water dispensed.
- Filter Reduction Claims: Certified by IAPMO R&T against NSF/ANSI Standards 42, 53, 401, and P473 for reduction of chlorine taste and odor, chloramine taste and odor, particulates, cysts, lead, mercury, asbestos, toxaphene, VOCs (chloroform surrogate), alachlor, atrazine, benzene, carbofuran, carbon tetrachloride, chlorobenzene, chloropicrin, 2,4-D, dibromochloropropane (DBCP), o-dichlorobenzene, p-dichlorobenzene, 1,2-dichloroethane, 1,1-dichloroethylene, cis-1,2-dichloroethylene, trans-1,2-dichloroethylene, 1,2-dichloropropane, cis-1,3-dichloropropylene, dinoseb, endrin, ethylbenzene, ethylene dibromide (EDB), bromochloroacetonitrile, dibromoacetonitrile, dichloroacetonitrile, trichloroacetonitrile, 1,1-dichloro-2-propanone, 1,1,1-trichloro-2-propanone, heptachlor (H-34, Heptox), heptachlor epoxide, hexachlorobutadiene, hexachlorocyclopentadiene, lindane, methoxychlor, pentachlorophenol, simazine, styrene, 1,1,2,2-tetrachloroethane, tetrachloroethylene, toluene, 2,4,5-TP (silvex), tribromoacetic acid, 1,2,4-trichlorobenzene, 1,1,1-trichloroethane, 1,1,2-trichloroethane, trichloroethylene, bromoform, bromodichloromethane, chlorodibromomethane, xylenes, meprobamate, atenolol, carbamazepine, DEET, metolachlor, trimethoprim, linuron, TCEP, TCPP, phenytoin, ibuprofen, naproxen, estrone, bisphenol A, nonyl phenol, and PFOA/PFOS.
- Odor and Freshness Filters: WR02X44345 (Fresh Filter), WR02X44306 (Odor Filter), WR01X44605 (Combo Pack). Recommended replacement every 6 months.
- Connectivity: WI-FI Connect enabled for remote monitoring and control via the SmartHQ™ App. FCCID: ZKJ-WCATA005, IC: 10229A-WCATA005.
Usage Features:
- Control Panel: Displays set temperatures for fresh food, convertible drawer, and freezer compartments. Allows adjustment of temperature settings using (+) and (-) pads.
- Zone Select: Used to choose the compartment for temperature adjustment.
- Cooling System On/Off: Press and hold (+) and (-) pads for 3 seconds to turn cooling on or off. Note: Turning off cooling does not cut electrical power.
- Temperature Display: Toggle between Fahrenheit (°F) and Celsius (°C) by pressing and holding the Zone Select and (-) pads for 3 seconds.
- Door Alarm: Alerts if the door is left open for more than 2 minutes. Can be silenced by pressing any key. Tone volume is adjustable (HIGH, LOW, OFF) by pressing and holding DOOR ALARM.
- Automatic Icemaker: Produces approximately 7 cubes per cycle (15 cycles in 24 hours). Icemaker can be turned off/on by pressing and holding the Zone Select pad for 3 seconds.
- Internal Water Dispenser (on some models): Located on the left wall inside the refrigerator. Dispenses water by pressing a pad. Requires flushing 2 gallons of water after filter replacement or initial installation to clear air and impurities.
- Humidity Controlled Drawers: Feature a sliding control (MORE/LESS) to adjust humidity levels for different types of produce (leafy vegetables vs. fruits).
- Adjustable Shelves: Tempered glass shelves can be tilted, lifted, and repositioned to fit various food storage needs.
- Adjustable Door Bins: Can be moved up and down to accommodate different item heights.
- Convertible Drawer: Allows selection of various temperature presets for different food types (Freezer, Ice Cream, Meats, Drinks, Snacks, Produce).
- Freezer Drawer: Includes adjustable dividers for organization.
- TurboCool™: Rapidly cools the refrigerator compartment for faster food chilling, useful after large grocery hauls or power outages. Activated via the SmartHQ™ App.
- TurboFreeze™: Quickly restores freezer temperatures after frequent door openings. Activated via the SmartHQ™ App.
- Nighttime Snack Mode: Lowers the intensity of interior lights. Activated via the SmartHQ™ App.
- Sabbath Mode (OU and CRC certified): Complies with Orthodox Union and Central Rabbinical Congress standards. Requires a separate Shabbos Keeper device (purchased separately) to automatically enable Sabbath-compatible modes based on the Jewish calendar. When active, the display shows "SABBATH MODE."
Maintenance Features:
- Cleaning Inside: Use a solution of warm water and baking soda (1 tablespoon per quart of water) to clean and neutralize odors. Thoroughly rinse and wipe dry. Avoid cleaning glass shelves with warm water when cold to prevent breakage. Do not wash plastic parts in a dishwasher.
- Cleaning LED Lighted Shelves: If removed for cleaning, protect the probes at the back and do not immerse shelves in water.
- Cleaning Outside: Wipe with a clean cloth dampened with mild liquid dish detergent. Dry with a soft cloth. Avoid harsh cleaners, scouring pads, powdered cleaners, or bleach-containing products as they can damage the finish.
- Stainless Steel Care: Clean with a soft, clean cloth or sponge and mild detergent mixed with warm water. Approved stainless steel cleaners (available at monogram.com or monogram.ca) can be used. Cleaners with oxalic acid (e.g., Bar Keepers Friend Soft Cleanser™) can remove surface rust, tarnish, and small blemishes. Avoid contact with plastic parts.
- Water Filter Replacement: Replace every six months or after dispensing 170 gallons, or when water flow decreases. The control panel will display "ORDER WATER FILTER" at 90% life and "WATER FILTER EXPIRED" at 100% life. Instructions for removal and installation are provided, including the use of a filter removal tool. A filter bypass plug must be used if a replacement cartridge is unavailable.
- Odor and Freshness Filter Replacement: Replace every six months or when odors become objectionable. The main control will flash "ORDER AIR FILTER(S)" at 90% life and "AIR FILTER(S) EXPIRED" at 100% life. Instructions for removal and installation are provided.
- Light Bulb Replacement: For LED light replacement, refer to monogram.com (US) or monogram.ca (Canada).
- Vacation Preparation: For long vacations, turn off the icemaker, shut off the water supply, remove food, set controls to OFF, and clean the interior with a baking soda solution, leaving doors and drawers open. For shorter vacations, remove perishable foods and leave controls at regular settings, unless room temperature is expected to drop below 60°F (16°C), in which case follow long vacation instructions.
- Installation: Must be properly installed and located according to installation instructions. Requires a grounded 3-prong outlet. Do not use extension cords or adapters. The appliance is top-heavy and must be secured with an anti-tip system.
- Flammable Refrigerant (R600a): Handle with care to avoid damaging refrigerant tubing. Service must be performed by authorized personnel using manufacturer-authorized parts. Dispose of the refrigerator according to federal and local regulations due to flammable refrigerant and insulation material. Keep ventilation openings clear. Use plastic or wood spatulas for frost removal; avoid sharp metal instruments. Do not use electrical appliances inside food storage compartments or for defrosting.
- General Safety: Unplug before repairs or cleaning. Replace all parts and panels before operating. Keep flammable materials and vapors away. Do not store explosive substances. Remove doors before disposing of the appliance to prevent child suffocation/entrapment. Children should not stand on or play with the appliance. Children and persons with reduced capabilities should only use the appliance under supervision and with proper instructions. Connect to potable water supply only. Do not apply harsh cleaners to the refrigerator. Avoid touching cold freezer surfaces with damp hands. Do not refreeze thawed foods. Avoid contact with moving parts of the icemaker.
- Disposal: Remove fresh food and freezer doors and leave shelves in place to prevent child entrapment.
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