Monster MSB3788W - Troubleshooting Guide; Power and Sound Issues; Remote Control and Bluetooth Issues

16
TROUBLESHOOTING
Play
music/movie
in
the
paired/
Connected device as usual and make
sure the volume level of it is in high
level.
Sound distortion/rattle
Reduce the volume level by pressing
Volume level too high
the
of
level
volume
the
Reduce
paired/connected device.
Bluetooth
Reception failure
Put the external BT device close to the
unit.
Pair the unit with the BT Device as the
Have not paired
Procedures stated in this manual.
Input source incorrect
Press and hold the power/source button
The unit is in power off mode
The paired/connected device
is not in playback mode
The external device is
too far from the unit
Remote Control
not functioning
Out of range
The battery in the remote
control is drained
Point the remote control to the
remote sensor on the unit within
16
feet, +/-30 degrees
Replace with new battery
No sound or
sound weak
Volume level in minimum position
Raise the volume level by pressing
the + Button on the unit
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No power
The adapter is not connected
Connect the adapter to the unit and
wall outlet
on the unit or press the button
on remote control to power on the unit
Or press VOL+ button on remote control
control to switch to desired mode
The volume- Button on the top of the unit
Or press VOL- button on remote control
or press the source button on remote
Press the power/source button repeatedly