© Copyright 2013 Moog, Inc.
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4. TROUBLESHOOTING GUIDE
LOAD SET Alarm
1. Is door closed se-
curely?
2. Is door cracked
or tab on inside of
door broken?
YES
Contact your healthcare provider or Moog
Customer Advocacy at (800) 970-2337
to receive a new door.
NO /
UNSURE
NO
NO
Contact your healthcare provider or Moog
Customer Advocacy at (800) 970-2337
for assistance.
NO FLOW IN or NO FLOW OUT Alarms
4NO FLOW IN
4NO FLOW OUT
1. Is delivery set
tubing pinched,
kinked, or clogged?
YES
NO
2. Is tab on inside of
door broken?
YES
NO
Contact your healthcare provider or
Moog Customer Advocacy at (800) 970-2337
to receive a new door.
3. Is pressure sensor
region of cassette
receptacle clean?
NO
YES
4. Are there visible
signs of damage
to pressure sen-
sors area?
YES
Contact your healthcare provider or
Moog Customer Advocacy at (800) 970-2337
to return pump for service.
NO
If alarm continues, contact your
healthcare provider or Moog Customer Advocacy at
(800) 970-2337 for assistance.