EnteraLite
®
Innity
®
Operator’s Manual
30
4. TROUBLESHOOTING GUIDE
Charging Problems
1. Is A/C adapter
charger plugged
into wall outlet and
pump properly?
NO /
UNSURE
YES
2. Is wall outlet func-
tioning properly?
NO /
UNSURE
YES
3. Does the charger
adapter appear to
have any damage?
Contact your healthcare provider or Moog
Customer Advocacy at (800) 970-2337 to
receive a new charger.
YES
NO
4. Does the char-
ger port appear to
have any damage
including bent or
missing pins?
Contact your healthcare provider or Moog
Customer Advocacy at (800) 970-2337 to
return pump for service.
YES
NO
5. Is Battery Symbol
and E and F of fuel
gauge ashing?
YES
Contact your healthcare provider or Moog
Customer Advocacy at (800) 970-2337
to return pump for service.
NO
If condition continues, contact your healthcare
provider or Moog Customer Advocacy at
(800) 970-2337 to return pump for service.