18
5. Troubleshooting
Problem Cause Solution
The sealing ring is
suddenly forced
out from the lid
decompression
window and steam
leaks from it.
The safety function of the sealing ring is
working. The steam outlet of the regulator
maybe blocked.
Turn off the heat and allow the pressure
to cool and pressure to reduce. Take the
regulator out and clean the steam outlet.
The red indicator valve has become faulty. Change the red pressure indicator valve.
The sealing ring has lost its function as it
may be old or damaged.
Change the sealing ring.
Steam and liquid
suddenly escape
from the pressure
regulator or under
the lid cover.
The safety function of the pressure cooker
has operated or the pressure regulator is
blocked.
Turn off the heat and allow the pressure
cooker to cool and the pressure to reduce.
Open and check the lid, clean the pressure
regulator.
The safety function of the pressure cooker
has operated.
The sealing ring has been activated and has
started decompressing the excess pressure.
Check if the steam release vent under the
regulator is blocked.
The pressure
cooker was heated
without any liquid
by error.
Misuse of the product.
Have the product checked over by a qualied
technician to determine if it’s safe to continue
using the product as it may be damaged. This
is not covered by the warranty. Otherwise,
dispose of the product as it has reached its
end of life.
The food is not
cooked.
Heat was too low causing
loss of pressure.
Adjust the heat to maintain a constant
pressure and extend the cooking time.
Loss of pressure.
The sealing ring needs retting, cleaning or
changing.
Required cooking time was not achieved. Check your recipes for the correct cooking time.
The food is burnt.
The steam outlet of the regulator
maybe blocked.
Turn off the heat and allow the pressure
cooker to cool and pressure to reduce.
Take the regulator out and clear and clean the
steam outlet.
Heat was too high.
Liquid has been evaporated too fast and the
food was left with insufcient liquid. Higher
heat doesn’t mean the food will be cooked
faster, it only wastes energy. Reduce the heat
to maintain constant pressure.
Not enough liquid. Check the instructions for guidance.
Note: If you continue having issues with your pressure cooker or would like some advice of how to use
the product, please contact a member of our customer service team. They would be happy to help you.
The details of the customer service team can be found at the back of this manual.
Disposal of the product
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the
recycling of non-electrical items. Please arrange to take this appliance to your local Civic Amenity site
for recycling, once it has reached the end of its life.
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