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For replacement parts, help with using your Morphy Richards product, problems and lots more,
contact us by phone or through the website.
The After Sales Division
Morphy Richards Ltd.
Talbot Road, Mexborough, South Yorkshire,
England S64 8AJ
Helpline(ofcehours):
UK Helpline: 0344 871 0944
Replacement Parts/Spares: 0344 873 0710
Ireland Helpline: 1800 406 119
7. Registering Your Ten Year Guarantee
Your standard one year guarantee is extended for
an additional 9 years when you register the product
within 28 days of purchase with Morphy Richards.
If you do not register the product with Morphy
Richards within 28 days, your product is
guaranteed for 1 year.
To validate your 10 year guarantee register
with us at www.morphyrichards.com
N.B. Each qualifying product needs to be
registered with Morphy Richards individually
Please note that the 10 year guarantee
is only available in the UK and Ireland.
Please refer to the one year guarantee
for more information.
Your one year guarantee
Morphy Richards products are tested before
leaving the factory. In the unlikely event of any
product proving to be faulty within 28 days of
purchase, it should be returned to the place
of purchase for it to be replaced.
If the fault develops after 28 days and within
12 months of original purchase, you should
contact the Helpline number quoting Model
number or write to Morphy Richards at the
address shown. You may be asked to return
a copy of proof of purchase. Subject to the
exclusions set out below (see Exclusions),
the faulty product will then be repaired or
replaced and dispatched usually within 7 working
days of receipt. If, for any reason, this item is
replaced during the 1 year guarantee period,
the guarantee on the new item will be calculated
from original purchase date. Therefore it is vital
to retain your original till receipt or invoice to
indicate the date of initial purchase. To qualify
for the 1 year guarantee, the product must have
been used according to the instructions supplied.
Exclusions
This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is offered as
an additional benefit and does not affect your
statutory rights as a consumer. Morphy Richards
shall not be liable to replace or repair the goods
under the terms of the guarantee where the fault
has been caused or is attributable to accidental
use, misuse, negligent use or used contrary to
the manufacturer’s recommendations or where
the fault as been caused by power surges
or damage caused in transit. This product
is intended for domestic use ONLY.
Your Receipt
It is important to retain the retailer’s receipt as it is
proof of purchase. Staple your receipt to this back
cover for future reference. Please quote the model
number (this can be found on the packaging) of
the product should the product develop a fault.
Write the model number here:
Morphy Richards products are intended for
household use only. Morphy Richards has a
policy of continuous improvement in product
quality and design. The company, therefore,
reserves the right to change the specification
of its models at any time.
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