FAULT POSSIBLE CAUSE SOLUTION
No steam No electrical supply Check fuse, cable plug and socket
Unit not switched on Switch on correct switch and read instructions
Switch to power remote
handle control not switched on As above
Hose connector not pushed Make sure hose connector is assembled
in properly correctly to cleaner
No water in boiler Refill with water as instructions
Very long heat up time Unit calcified De calcify (de-scale) unit
Loud whistling noise Pressure fault Return the product to your
accompanied by steam authorised customer service agent.
from rear of machine
If you encounter any other problems with the product, contact your local authorised customer
service agent.
Wallpaper stripper (24) *
Firmly insert the plug of the wallpaper
stripper into the machine socket of the
cleaner until it locks in place.
Press the steam on/off switch (3). The
orange light will turn on.
Place the wallpaper stripper with its entire
surface on the edge of a sheet of wallpaper.
Allow the steam to penetrate until the
wallpaper is soaked through (approx.10 sec.)
Without switching it off, move the wallpaper
stripper to a new location.
Use a putty knife to lift the loosened wall
paper, and pull it off completely.
* These accessories are available as optional
extras, if not supplied with your machine.
Please contact your help line for more
information.
MAINTENANCE & TROUBLESHOOTING
Cleaning the boiler
Disconnect from mains and make sure it
is cold.
To clean the boiler, fill the boiler with water
and shake it vigorously to loosen any scale
that has settled at the bottom of the boiler.
Pour the water out of the boiler and the
scale will be flushed out.
De-scaling the boiler
In order to keep the heat-up time constant it is
recommended to de-scale your cleaner at
regular intervals.
Mix one litre of water with 0.25 litre of
vinegar and pour into the boiler with the
funnel provided.
Shake the cleaner and then allow the
mixture to work for at least one hour.
Rinse the boiler until water is clear
CONSUMABLES
If you experience any difficulty in obtaining
service or spare parts, please telephone our
Customer Help line (during office hours):
UK (local rate call)
08450 777700
The After Sales division
Morphy Richards Mexborough
South Yorkshire
S64 8AJ
Trouble shooting guide
7
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